Public Health Social Worker 1

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The Public Health Social Worker (PHSW) functions as part of a multi-disciplinary case management team that focuses on the psychosocial needs of families.


Case Management

  • Provide direct consultation to help clients identify concerns, consider effective solutions, and find reliable resources.
  • Work in collaboration with internal public health nurses, doulas, fatherhood specialists, public health educators, community-based agencies and other MHD teams in providing social service referrals to MHD clients.
  • Refer clients to specialists, such as childcare, financial assistance, food stamps, health insurance coverage, alcohol and drug rehabilitation, mental health counseling and domestic violence treatment.
  • Develop and maintain supportive and trusting relationships with clients and other members of the family unit to promote independent and empowered action by families.
  • Provide ongoing home visits and phone contact based on family needs, as prescribed by Empowering Families protocols and the respective evidence-based home visitation model.
  • Act as an advocate for families regarding needed resources from governmental, community and private agencies.
  • Maintain records and prepare reports of services and activities.
  • Function as a member of the multidisciplinary team, working in a dyad comprised of a public health nurse and public health social worker; participate in case briefing sessions with other team members.
  • Develop and implement case management and care plans for resolution of assessed client/family needs; document social work case management within designated databases according to MHD’s policies and Medicaid requirements.
  • Complete developmental screening and assessment of clients’ physical, social, psychological and environmental health status.
  • Provide consultation for primary, secondary and tertiary health problems.
  • Provide parenting education and evidence-based curriculum to families customized to their identified goals and needs.
  • Teach prevention and promote the adoption of healthy behaviors, including safe sleep, home safety, social support and maternal child health.
  • Support or facilitate parent/family group activities held intermittently throughout the year.

Community Linkage and Advocacy  

  • Attend program meetings, training sessions, and community meetings; participate in the orientation and on-going training for EFM.
  • Serve as a liaison with hospitals, government services, and community agencies for social service needs of mothers and infants.
  • Represent the MHD and its policies and strategies in the community.
  • Develop relationships between the MHD and the community to enhance advocacy for clients and their needs.

Program Evaluation  

  • Evaluate and provide assistance to determine the effectiveness of particular services and home visiting interventions.
  • Participate in data collection, quality improvement projects, program evaluation and preparation of reports pertinent to objectives of the program.
  • Assess community needs for input into MHD programs.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.


  • Please be advised that new employees are required to have received either both doses of the Moderna or Pfizer or one dose of the Johnson & Johnson vaccine prior to their employment start date or have an approved religious or medical accommodation prior to their employment start date.  You can find further information relative to the City’s Covid-19 Vaccination Policy here.
  • Must carry a mobile device during business hours.
  • Must be willing to occasionally work outside of standard business hours (evenings and weekends) as required by the needs of the department.
  • Travel outside the City of Milwaukee, occasionally overnight or weekends, for training purposes or to participate in meetings as a representative of the City.
  • Required pre-employment vaccines include:
    • TB Test (at time of hire and annually through-out employment)
    • MMR Vaccine
    • Hep B Vaccine
    • Varicella Vaccine
  • Required pre-employment tests include:
    • Physical Exam
    • Vision Exam
    • Audio-Gram
    • Drug Screen – Non DOT


  1. Bachelor’s degree in social work from an accredited college or university.
  2. One year of social service experience working with clients.
  3. Valid Social Worker certification or Temporary Social Worker certification issued by the State of Wisconsin at time of appointment.
  4. A valid Social Worker certification must be maintained throughout employment. NOTE: Applicants must list their certificate number and effective dates on the supplemental questionnaire portion of the online application and attach a copy of their valid State of Wisconsin certificate to the online application (or temporary certificate information if applicable).
  5. Valid driver’s license and possession of a properly insured vehicle for use on the job at time of appointment and throughout employment.  Mileage reimbursement is provided.


The current salary range (2DN) is $54,113-$60,688 annually, and the resident incentive salary range for City of Milwaukee residents is $55,736-$62,508 annually. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.  


The City of Milwaukee provides a comprehensive benefit program.


  • Applications and further information may be accessed by visiting
  • If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or
  • The Department of Employee Relations is located in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202
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