Job Title: Homeless Prevention Case Manager
Reports To: Senior Manager of Interim Housing
FLSA Status: Full-time/Salaried
The primary responsibilities of the Homeless Prevention Case Manager are to provide direct services such as housing advocacy, connection to mainstream resources, housing stabilization services, placement, and case management for individuals experiencing homelessness. The ideal candidate for this position possesses a vast knowledge of the Housing First model, housing and community resources, as well as the flexibility to work within a team and individually. The following is a list that outlines the Homeless Prevention Case Manager’s most frequent and essential job functions.
WHAT WE OFFER:
- 3 WEEKS OF VACATION & 11 PAID HOLIDAYS
- PAID BIRTHDAY OFF
- FREE DISABILITY INSURANCE
- FREE LIFE INSURANCE
- HEALTH, DENTAL & VISION BENEFITS
- CONTINUING EDUCATION BONUS
- WE ARE ELIGIBLE EMPLOYER FOR FEDERAL STUDENT LOAN FORGIVENESS
- AND MORE!
Essential Duties and Responsibilities:
- Work closely with area shelters and social service agencies to link community members with mainstream resources/referrals needed to regain stable housing.
- Evaluate individual’s eligibility for program participation based on program guidelines and income calculation.
- Develop Individualized Service Plans and monitor and evaluate progress towards identified goals.
- Identify program participant’s barriers to housing and work one on one to advocate for the housing needs of each program participant, and refer to appropriate resources.
- Maintain calculation sheets, and monitor program budget for rent assistance and security deposit payments per program policy.
- Develop relationships with landlords and establish new housing opportunities for program participants.
- Complete case notes/documentation in a timely manner for each participant, based on their level of engagement in the program.
- Participate in the development of relevant policies and procedures as it relates to the role of the Homeless Prevention Case Manager.
- Submit rental requests and security deposit payments per program policy, and monitor programmatic changes requested by funders.
- Complete home visits per program requirements, and monitor client progress on ADL’s.
- Perform other duties as assigned by Senior Manager of Interim Housing.
- Ability to work a flexible schedule – including evening hours per needs of clients.
- Ability to understand financial objectives and maintain case load per program
- Ability to complete task on time, manage time appropriately and multi-task while working independently and as part of a team.
- Ability to work independently and as part of a team.
- Strong communication skills, both written and verbally.
- Maintain a valid Wisconsin driver’s license, vehicle insurance, and reliable transportation in compliance with agency requirements.
Training and Experience:
- Bachelor’s Degree in Social Work or related field preferred.
- Knowledge of Housing First Model.
- Knowledge of case management principles and practices.
- Knowledge of landlord-tenant law.
- Knowledge of mainstream/ community resources.
- Knowledge of personal computer software including Microsoft Word and Excel.
- Knowledge of available housing opportunities desired.
- Knowledge of Service Point or similar system desired.
This position description indicates the general nature and level of work expected of the employee. It is not designed to cover or contain a comprehensive listing of duties or responsibilities required of the employee. The employee may occasionally lift, push or pull up to 25 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
All Guest House of Milwaukee employees are required to report their COVID vaccination status, whether vaccinated or not, and must provide supporting documentation if vaccinated. Newly hired employees will be required to submit this information within their first two weeks of employment.
The Guest House of Milwaukee is an equal opportunity employer and service provider. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Guest House of Milwaukee, Inc. is an equal opportunity employer and service provider.