Family Engagement & Program Coordinator

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  • Full-Time
  • Milwaukee, WI
  • Job Type Details: Full-Time, Salaried Exempt, Benefits Eligible


Family Engagement & Program Coordinator

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“I Have A Dream” Foundation (IHDF) provides individualized social, emotional and academic support to students from historically marginalized communities from first grade to first job, along with guaranteed post-secondary tuition support.

IHDF-Milwaukee (IHDF-MKE) has recently launched a new cohort in partnership with the Milwaukee Academy of Science, with intensive and intentional focus on supporting not only “Dreamers” (youth served by “I Have A Dream” Foundation), but also their families, through intergenerational wrap-around support to help bridge equity and resource gaps, and promote stability, well-being, and thriving.


Position Mission: The mission of the Family Engagement & Program Coordinator is to ensure that families are actively and meaningfully connected to IHDF, each other, the school community, and resources that support stability and well-being; while delivering youth programming that promotes Dreamer thriving (academically, socially, emotionally, and physically.)

Position Objectives: 

  • Cultivate a bond of trust and open lines of regular communication between IHDF-MKE and Dreamer families.
  • Support the building of a strong and supportive community between and among Dreamer families.
  • Ensure IHDF-MKE has an accurate understanding of Dreamer family needs.
  • Provide programming to Dreamers within and outside of the classroom that supports social and emotional learning, enhances academic learning, and builds on dreamer strengths, skills, and interests.
  • Contribute to providing critical resources that create the conditions for Dreamer thriving and prosperity in school, at home, and in the community.


  • Family Engagement and Wrap-Around Support: 
    • Timely completion of regular family intakes and needs assessments.
    • Family Engagement focused event and program planning/coordination, oversight, and delivery.
    • Dreamer Parent/Caregiver-Group recruitment, coordination, and management.
    • Success coaching: Dreamer/Dreamer family wrap-around case management, home/community visits, resource referrals and follow-ups to ensure that families effectively access critical resources for health and well-being, economic stability, and home stability.
    • Support in the development and maintenance of partnerships that promote Dreamer and Dreamer family thriving.
  • Dreamer (Youth) Program Planning and Delivery:
    • In collaboration with the Mentor Program Coordinator, support the effective execution of tutoring and mentoring programs including serving as a mentor to Dreamers.
    • Social and Emotional Learning (SEL) centered program delivery and support.
    • Supporting the coordination and execution of Dreamer field trips and community programs.
  • Administrative & General
    • Timely narrative and data entry.
    • Serve as a positive and visible presence at community events as a representative of IHDF-MKE.
    • AmeriCorps member and/or intern and volunteer oversight as assigned.
    • Contribution to family-specific social media, text, phone, digital and print communications.
    • Active participation in ongoing professional development in a learning centered organization.
    • Maintain confidentiality while offering intimate support for basic needs.
    • Perform other duties as opportunities are presented and/or assigned to support IHDF in meeting goals in support of Dreamers and Dreamer families.


  • Ability to work collaboratively in a team environment toward shared goals.
  • A good balance between self-starter; demonstrating innovation, initiative and follow-through, and team-player; capable of working collaboratively on tasks and projects related to shared organizational goals.
  • Ability to move vision and concept into tangible mission-aligned events and program activities.
  • Strong communicator with the ability to provide exceptional hospitality and customer service to a diverse group of stakeholders including but necessarily limited to: Dreamers, Dreamer families, partner agencies and representatives (e.g. school and teachers/school staff), volunteers, and community members.
  • Ability to prioritize and manage multiple demands simultaneously, and effectively complete projects and tasks by defined deadlines.
  • Relational and a willingness and ability to persist to develop positive trusting relationships with families.
  • Strong boundary setting to serve families practically and effectively with empathy.
  • Curiosity and creative problem solving.
  • Commitment to personal and organizational growth and development
  • The ability to work in a dynamic start-up environment serving in a variety of settings.

Desired Education/Experience:

  • Undergraduate degree in Education, Human Services, Social Sciences, Communications or a closely related field desired; equivalent relevant work experience will be considered.
  • 3 to 5 years of professional experience in the following areas:
    • Family and/or community engagement/organizing experience (strongly preferred).
    • Youth development and/or education.
    • Social services and/or case management.
  • Experience designing and executing events or program activities.
  • Experience in coordinating services with external partners.
  • Familiarity with a Customer Relationship Management (CRM) system (e.g. Salesforce).
  • Google Suite or Microsoft Office Suite familiarity.

Additional Requirements & Working Conditions:

  • Able to work some evenings and weekends as required.
  • Interest and ability to work primarily in a school setting.
  • Valid driver’s license and a clean driving record.
  • Willing to submit to a thorough criminal background check including fingerprint clearance, as well as passing a standard physical with TB clearance is also required.
  • Enthusiastic interest in supporting the mission of “I Have A Dream” Foundation.
  • Some off-site local (Milwaukee area) travel, visiting/meeting with community partners and families and the potential for occasional (1x to 2x annually) national travel for professional development.

Compensation: This is a benefits eligible, full-time, salaried exempt role, with a starting compensation range from $45,000 – $50,000.

Reporting: This position reports directly to the IHDF-Milwaukee Director of Programs and has close working relationships with the Mentor Program Coordinator and the organization’s Executive Director.

Additional Notes:

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made in appropriate circumstances to enable qualified individuals with disabilities to perform the essential functions of this job.

“I Have A Dream” Foundation – Milwaukee is proud to be an equal opportunity workplace employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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