Diversion Case Manager

Share via:

  • Full-Time
  • Rhinelander, WI
  • This position has been filled
  • 10/1/23
  • Job Type Details: Full-time; salary w/ benefits; $45,000; M-F 8a-4:30p

JUSTICEPOINT is proud to offer a competitive benefits package which prioritizes the physical and mental wellbeing of our staff including:

  • 11 PAID holidays each year
  • PAID day off for your birthday
  • 24 hours of personal time
  • PAID vacation and sick time
  • Affordable health and dental insurance including voluntary Accident or Critical Illness plans
  • FREE vision insurance
  • Tuition Reimbursement
  • Career growth through FREE trainings during work hours including trainings that satisfy Continuing Education Units for licensing requirements
  • FREE disability insurance
  • FREE life insurance
  • Health Savings Account, Flexible Spending Account, 401K


The Oneida County Diversion Program is a voluntary alternative to criminal prosecution for eligible participants. The offer is extended by the District Attorney’s Office as well as the other jurisdictions in the county. The Diversion Program offers individuals the opportunity to have pending, pre- and post-charge cases resolved after addressing barriers and needs with pertinent, required interventions determined by the Diversion Case Manager. This position is critical in assisting clients as they navigate this process.

Diversion Case Managers are responsible for managing assigned caseloads and providing an appropriate level of supervision to aid participants in reaching successful program outcomes. Case Managers will utilize an evidence-based approach to determine barriers and needs via risk/needs assessments that identify underlying barriers. They will identify interventions, refer individuals to culturally appropriate resources including chemical and mental health services, employment, education, and housing agencies, closely monitor participant progress and maintain accurate documentation in the client database, and prepare and submit detailed reports to the courts outlining participant’s progress with recommendations. This position will serve primarily Oneida County, with the possibility of crossover in Vilas County Diversion.


  • Conduct diversion intakes with incoming clients using evidence-based risk assessments
  • Use results of risk assessment to develop an individualized case plan with the client
  • Manage and monitor all aspects of the assigned caseload
  • Maintain a working knowledge of service providers and make referrals to appropriate providers based on client’s need
  • Provide accurate reports to the court
  • Assist clients with completing the conditions of their agreement
  • Enter and maintain case information in the electronic database
  • Prepare detailed staffing reports and attend meetings with prosecution and defense attorneys
  • Adhere to flexible and hybrid work schedule: remote and office schedule
  • Adhere to flexible meeting locations with the client in both the community and office
  • Other duties as assigned

Qualification & Competencies:

  • Bachelor’s degree in Criminal Justice, Social Work (preferred), or Social Service field
  • Pass pre-employment background check
  • Valid driver’s license and automobile with insurance required
  • Knowledge of evidence-based practices with justice-involved populations
  • Ability to communicate professionally and accurately, both orally and written
  • Demonstrated ability to work well with individuals from diverse economic, racial, and ethnic backgrounds
  • Effective interpersonal skills in bringing people together to solve problems
  • Strong organizational skills and willingness to be flexible
  • Working knowledge of Microsoft Office (including Outlook, Word, and Excel)
  • Previous case management experience in a related field preferred
  • Ascribe to and champion The Difference Principles


Applying for this job? Let them know that you learned about it on Jobs That Help!

Share via:
Item added to cart.
0 items - $0.00