Operations Coordinator

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Are you well-organized with a broad skill set? Do you enjoy interacting with clients and volunteers? Would you enjoy working with a team of lawyers, counselors and social workers to impact youth and families in your community? We are looking for an outgoing, positive, and highly organized person to assist with the management of daily logistics and activities at Kids Matter Inc.

This position will contribute in an administrative capacity by assisting the Admin Team with programming, cultivating and managing relationships with partner organizations and volunteers, supporting donation inventory and distribution, organizing events, and day-to-day operations. Kids Matter receives a high volume of in-kind donations and distributing them to our clients and partners is a pivotal part of our mission.

Responsibilities include:

  • Answering and directing client phone calls with a positive, clear, and empathic ear, providing resources when applicable
  • Coordinating with community members and organizations who wish to donate items
  • Managing donation inventory, organizing and sorting for easy distribution
  • Distributing in-kind donations to our clients (we have great clients!)
  • Seasonally managing events such as winter holiday gift giving, spring/summer activities, back to school backpacks, etc.
  • Coordinating  service, mailings, and client satisfaction evaluation surveys
  • Supporting group meetings/group invitations and communication
  • Assisting with data entry and working on specific projects as part of a team
  • Assisting with efiling court documents and other documentation for our legal team
  • Help maintain electronic files, photos, and spreadsheets

Qualifications:

This position is largely administrative with some opportunity for growth depending on your skills and interests. Trauma-informed training is useful and will also be provided. Spanish speakers are strongly encouraged to apply.

  • College degree preferred
  • Driver’s license, access to a car and auto insurance preferred
  • Proficiency in Microsoft Office and Outlook
  • Strong verbal and written communication skills
  • Experience coordinating events and/or working in a community capacity with the public
  • Must be able to listen empathetically and communicate with people from diverse backgrounds
  • Must be able to multi-task and independently complete complex administrative tasks
  • Must be customer-service oriented and have a friendly and upbeat demeanor
  • COVID vaccination required

This position is 30-40 hours/week; salary commensurate with skills and experience. KIDS MATTER INC. offers PTO in addition to health insurance and other benefits for full-time staff.

KIDS MATTER INC. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, gender identity or expression, sexual orientation, disability, or religion/creed.

To apply please submit a resume and cover letter to adam@kidsmatterinc.org with the subject line “Operations Coordinator.” No calls please.

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