Junior System Administrator

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The Milwaukee Institute of Art & Design (MIAD) seeks candidates for a full-time Junior System Administrator (JSA) to join our team with an anticipated start date in July. The JSA plans and develops system integration solutions to support the needs of the college.  Collaborates with the IT team to improve operations, decrease downtime, streamline work processes, and ensure scalability of applications and databases.

Responsibilities include, but not limited to:

  • Oversee efforts to maintain and update the college’s databases in collaboration with stakeholders.
  • Evaluate and recommend new solutions based on research, analysis of department needs, procedures, and operations.
  • Manage the life cycle of user accounts across all campus systems.
  • Support Mobile Device Management (MDM) systems to push software patches and security updates.
  • Monitor user database access for security and maintain accurate documentation for audit purposes.
  • Collaborate with the IT Team to implement applications and facilitate secure data integration between systems.
  • Ensure recoverability with backup integrity testing.
  • Create scripts and process automation.
  • Maintain adequate documentation of system and database structure and procedures.
  • Manage and partner with IT consultants and contractors.  Oversee their work to ensure project and services meet the needs of MIAD as defined in the scope of the contract.  This includes cloud vendor contracts.
  • Collaborate and align with the Network/Systems Manager to improve operations, decrease downtimes, streamline work processes, and ensure scalability of databases and applications.
  • Diagnose, follow-up with stakeholder(s), and document solution on reported issues.
  • Serve on MIAD committees and task forces as requested, sharing information with the IT team.
  • Other duties as assigned by the Director of Information Technology.

Required Qualifications and Experience:

  • Bachelor’s degree required in Computer Science or related field.
  • 2-3 years in a similar role is preferred.
  • Must have solid exposure to the following technologies: Microsoft SQL Server, Linux-based systems (Debian, CentOS), Azure, Microsoft Office 365, PowerShell, Bash, Python, and Helpdesk/Ticketing Systems.
  • Experience with Jenzabar preferred.
  • Strong problem-solving abilities and sound judgement for decision-making and appropriately escalating matters.
  • Ability to recognize and protect confidential information in accordance with federal and state law with judgment, tact, and diplomacy in handling sensitive information and situations.
  • Demonstrated experience maintaining a high level of integrity and discretion in handling confidential and sensitive information.
  • Must have ability to work independently and demonstrated success in working collaboratively with a strong commitment to team success.
  • Strong project management ability required.

Application Process and Deadline:

Qualified applicants should submit the following information in one (1) pdf document via email to: jrsystemadminsearch_group@miad.edu

Please save the file in the following manner:  [LastName_FirstName_jrsysadmin.pdf].

  • A letter of interest/cover letter
  • A resume
  • Contact information for three (3) professional references

Initial review of applicants will occur after June 26, 2022 and will continue until the position has been filled.

MIAD offers an attractive benefits package, including health, vision, and dental insurance. HR discusses salary range with candidates of interest prior to an invitation to interview.  All final candidates extended an offer must successfully complete reference and background checks.

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