Monitoring and Compliance Manager

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The Monitoring and Compliance Manager functions as an independent and objective team to monitor, review and evaluate compliance within the organization. The position ensures the Board of Directors, the President, management and employees are in compliance with the rules and regulations of regulatory agencies, that organizational policies and procedures are being followed, and that behavior in the organization meets the its Standards of Conduct. The Monitoring and Compliance Manager reports to the President. 


  • Develops, initiates, maintains, and revises policies and procedures for the general operation of Compliance and its related activities to prevent illegal, unethical, or improper conduct.
  • Conduct monthly monitoring of facilities to ensure that there are health and safety systems in place that align with Head Start Performance Standards and provide guidance to management and employees on recommended modifications.
  • Collaborates with other departments to direct compliance issues to appropriate existing channels for investigation and resolution.
  • Responds to alleged violations of rules, regulations, policies, procedures, and Standards of Conduct by evaluating or recommending the initiation of investigative procedures.
  • Develops and oversees a system for uniform handling of such violations.
  • Acts as an independent review and evaluation body to ensure that compliance issues/concerns within the organization are being appropriately evaluated, investigated and resolved.
  • Monitors and coordinates compliance activities of the organization to remain abreast of the status of all compliance activities and to identify trends.
  • Identifies potential areas of compliance vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future.
  • Provides monthly reports to keep the Executive leadership informed of the operation and progress of compliance efforts.
  • Ensures proper reporting of violations or potential violations to duly authorized enforcement agencies as appropriate and/or required.
  • Establishes an effective compliance communication program for the organization, including understanding of new and existing compliance issues and related policies and procedures.
  • Assists in the development of an effective compliance training program, including appropriate onboarding for new employees and ongoing training for all employees.

Accountability and Performance Requirement

All staff members are accountable for knowing and performing the responsibilities associated with their individual position in an efficient and effective manner, understanding that each of us plays an integral role in the success of our mission. All staff will support the agency mission, vision, standards of conduct/code of ethics and strategic directions and support administrative decisions. This must demonstrated by maintaining a positive work and environment, by behaving and communicating in an appropriate manner with children, families, coworkers, supervisors and the public while achieving performance expectations.


  • Familiarity with health and safety systems that align as outlined in the Head Start Program Performance standards.
  • Bachelor’s degree in a related field.
  • 5-7 years of experience with interpreting, implementing and enforcing compliance to regulatory guidelines.
  • Must be organized and detailed oriented.
  • Ability to process and protect confidential information in a professional manner.
  • Strong Analytical, interpersonal, problem solving, communication(written and verbal), project management and time management skills.
  • Experience developing and implementing corrective action plans.
  • Ability to build and maintain relationships of mutual accountability.
  • Ability to manage multiple projects simultaneously.

 Work Requirements

            Other duties as assigned.

Safety and Health

Next Door is committed to providing a safe work environment and to fostering the well-being and health of its employees. An essential part of each employees’ job is the development of safe working practices and the observance of safety rules, including:

  • Following safety warnings and directions at all times.
  • Using personal safety devices when required.
  • Reporting any unsafe conditions to their supervisor.
  • Following process for reporting suspected child abuse and neglect.
  • Reporting unsupervised children, after ensuring child’s safety.

 Physical Demands

       Primarily office-type work; occasionally lifting up, holding or moving up to 50 lbs.

 Work Environment

  • Mainly office setting with occasional travel to various sites for meetings.
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