Family Services Coordinator

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  • Full-Time
  • Milwaukee, WI
  • Job Type Details: Full-Time | 1st Shift Availability Preferred

Position Overview

Nia Imani Family, Inc. is seeking a compassionate, organized, and motivated Family Services Coordinator to support young mothers and families participating in our transitional housing and family support programs. This role is responsible for participant case planning, progress tracking, goal achievement, and connecting families to supportive resources that promote long-term stability and independence.

The ideal candidate is passionate about serving women and children, understands trauma-informed care, and is able to provide both accountability and encouragement in a structured environment.

Key Responsibilities

  • Conduct intake interviews and needs assessments for new participants
  • Develop and maintain individualized case plans and goals
  • Monitor participant progress and provide ongoing support and coaching
  • Connect participants with community resources, employment, education, childcare, healthcare, and other supportive services
  • Maintain accurate documentation, case notes, and participant records
  • Assist participants during crisis situations and provide appropriate referrals
  • Track program outcomes and participant progress toward independence
  • Collaborate with staff to support a safe, structured, and supportive environment

Qualifications

  • Associate’s degree required; Bachelor’s degree preferred
  • Minimum of 3 years experience working with families, children, or young adults
  • Strong communication, organizational, and documentation skills
  • Knowledge of community resources and supportive services
  • Ability to work independently while managing multiple responsibilities
  • Understanding of trauma-informed care and participant-centered support

Schedule & Compensation

  • Full-Time Position
  • 1st and/or 2nd shift availability preferred
  • Salary commensurate with experience

About Nia Imani Family

Nia Imani Family, Inc. is a nonprofit organization dedicated to empowering young mothers and families through transitional housing, support services, life skills, and community resources. Our mission is to create a safe, structured, and supportive environment where families can heal, grow, and build stable futures.

Please email your resume and cover letter in PDF format to careers@niaimanifamily.org with the subject line:

Family Services Coordinator – Your Name

In your cover letter, please briefly include:

  • Your interest in working with young mothers and children
  • Your availability for 1st shift (preferred); 2nd shift may be considered
  • Relevant experience that makes you a strong fit for this role

Applications are reviewed on a rolling basis until the position is filled.

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