Service Coordinator

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  • Full-Time
  • Milwaukee WI
  • Job Type Details: Full Time

The Service Coordinator is responsible for coordinating a caseload of assigned children with various needs. The Service Coordinator will help to improve the quality of life for the families by increasing access to services and by facilitating families’ participation in programs that enhance their child’s physical, social, and mental well-being. This position participates as a core member of the Birth to Three Primary Coach Approach to Teaming Team to deliver individualized services to families. The Service Coordinator reports to the Director of Birth to Three Services.  This position may involve training of staff and/or administrative duties as assigned.


  • Bachelor’s Degree in Social Work, or related field.
  • Current Wisconsin Social Work License preferred.
  • Four years of work experience coordinating services and providing case management services in a birth to three agency; or an equivalent combination of academic preparation and experience.
  • Ability to work independently.
  • Knowledge of available community resources.
  • Knowledge of typical child development.
  • Knowledge and skills within specialty areas.
  • Creativity, flexibility and interpersonal relationship skills.
  • Ability to work with diverse populations.
  • Actively demonstrates a commitment to understanding and advancing diversity, equity and inclusion efforts.
  • Understands, exhibits and promotes the Penfield Core Values.
  • Excellent organizational skills and attention to detail.
  • Excellent communication skills – written and oral.
  • Efficient and accurate typing skills.
  • Computer literacy required: efficiency in Microsoft office. Ability to learn new programs.
  • Flexibility, able to manage multiple tasks.
  • Bilingual Spanish/English verbal and written skills preferred.
  • Ability to lift or move objects of 50 lbs. or less on a daily basis.
  • Must have sufficient mobility to move- including bend, stoop, reach, lift and grasp.
  • Meeting vaccine standards as outlined in Bloodborne Pathogens Exposure Control Plan and COVD 19 Vaccine Policy.
  • Valid Wisconsin driver’s license and access to an insured vehicle during working hours.
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