Senior Director of Community Impact – Milwaukee Campus

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  • Full-Time
  • Milwaukee, WI
  • Job Type Details: Full-Time Available

Have you always dreamed of a career where you can make a difference for animals and the people who love them? The Wisconsin Humane Society is looking for a Senior Director of Community Impact to join our team! The Senior Director of Community Impact oversees community support and engagement work and will provide strategic direction and leadership support for our youth programs, Pets for Life outreach, and volunteer work across the organization. The role supervises three positions: Director of Youth Programs, Outreach Program Manager, and Director of Volunteer Programs and reports to the Vice President of Culture and Community Impact. If you’re looking for the opportunity to support leaders, programs, and processes while making a difference for thousands of animals and the people who love them each year, this position is for you.

Responsibilities include, but are not limited to:

  • Manage strategic operating plans and ongoing processes to support high-impact community outreach, youth, and volunteer programs to meet organizations strategic goals
  • Implement, monitor, and maintain standards for community outreach, youth, and volunteer programs to meet organizations strategic goals, legal requirements, board policies, and ethical standards
  • Ensure program policies and procedures reflect current and best practices
  • Embrace and commit to WHSs people-centered philosophy in which we partner with people to fulfill our mission using a welcoming, supportive, and non-judgmental approach.
  • Consistently and positively communicate organizational and department strategic direction, priorities, values, and key information
  • Use WHS Supervisors Tools to develop performance and professional growth of each direct report
  • Monitor all aspects of respective department budgets; ensure revenue goals are met
  • Support the development and communications team on language and data for youth and community programs funding proposals and communications
  • Ensure that WHSs systems and procedures support youth, outreach, and volunteer teams and vice versa
  • Provide thought leadership about how current and future programs and policies may affect people and animals from underserved communities and youth and volunteer engagement
  • Cultivate relationships with potential partners in the community
  • Establish and maintain systems for program evaluation, identification, research, and strategy


  • At least five years experience with program management, preferably in a large nonprofit organization serving diverse audiences
  • Excellent problem-solving, organization, time management, and written and verbal communication skills
  • Commitment to the mission, values, goals, and people-centered philosophy of WHS.
  • Experience developing and implementing sound, mission-based program strategies and processes
  • Experience in or knowledge of nonprofit program strategies and processes, ideally including all of the following: program development, evaluation/outcomes, community impact, partnerships/collaboration, outreach, youth development, and volunteer engagement
  • Knowledge of communities WHS serves; strong relationships with other community organizations desirable
  • Demonstrated leadership ability, team management, supervisory, and interpersonal skills
  • Emotionally capable of handling high-pressure situations in a professional manner in a fast-paced environment


Full-time Benefits Include:

  • Health, dental, and vision insurance
  • Group term life insurance and voluntary life insurance
  • Short-term and long-term disability
  • Flexible spending plans
  • Health savings account (HSA)
  • Aflac supplemental benefit
  • 403(b) retirement plan with company match
  • Paid family Leave

Time off including:

  • Vacation
  • Paid time off (PTO)
  • Holiday

Full-time and part-time staff are eligible for the following benefits:

  • 403(b) retirement plan
  • Employee Assistance Program (EAP)
  • 30% off adoption fees
  • 30% off manners classes and behavior consultations
  • 20% off youth programs
  • Event discounts
  • Animal Antics retail discounts
  • Limited wellness/veterinary care services for companion animals

Come see why over 240 staff call one of WHSs 6 locations home! You’ll be happy you did!

Equal Opportunity Employer

About Us

The Wisconsin Humane Society (WHS) is the oldest and largest shelter in Wisconsin. It was founded in 1879 and operates shelters in Milwaukee, Ozaukee, Racine, Door, and Brown Counties, as well as a Spay/Neuter Clinic in West Allis. The organization offers adoption services, educational programming, and veterinary resources for animals from low-income households, retail stores, volunteer programs, and dog training classes. The Milwaukee shelter also houses the states busiest Wildlife Rehabilitation Center. WHS is an independent nonprofit and receives no general government funding and is not part of any national umbrella group.

To apply for this position, please visit our employment page to begin your online employment application. Only applications submitted through our online application system may be considered. Please know that it is our policy to reply to each and every application received once we have a status update.

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