Are you looking for a rewarding career with great benefits and opportunities for growth? The Wisconsin Humane Society (WHS) is looking for a full-time Community Outreach Coordinator to join our Pets for Life team that partners with 3,000 families and their animals each year. Our Pets for Life program builds relationships and extends animal care information and resources to underserved neighborhoods with limited access to pet care services through door-to-door outreach. Our goal is to partner with families to provide the resources they need to keep the pets they love with them in their homes. As the Community Outreach Coordinator, you will make an impact through hands-on work in the community, as well as entering the data from that community work to guide our follow-up with clients. This position will typically work 40 hours, Tuesday through Saturday. Some evenings and early mornings are required. If you’re looking for the perfect opportunity to make a meaningful difference in the lives of thousands of animals and the people who love them, while working alongside a committed, passionate, fun, and supportive team, apply today!
Responsibilities include, but are not limited to:
- Build effective relationships and communicate without judgment with diverse pet owners about program services by phone and through door-to-door outreach to build relationships, provide excellent customer service, and meet program goals.
- Return and document client calls, schedule and support spay/neuter appointments, and coordinate additional support for clients who need it with PFL team staff. Support clients according to the Pets for Life program model, approach, and philosophy.
- Enter accurate data in program database about clients, animals, touches, and key details to meet funder requirements, create follow-up strategies to support clients, and paint an accurate picture of the needs of people and animals in the focus community.
- Assist in organizing program community outreach events. Perform door-to-door outreach and animal transport.
Qualifications & Requirements
An enthusiastic and committed professional with the following experience and attributes:
- Strong attention to detail and experience with data entry
- Strong relationship-building and customer service skills
- Understanding of systemic issues that affect underserved populations and commitment to serve the community
- Strong communication skills, flexibility, and an ability to work effectively with the team and in all areas of program as needed are essential.
- Available to work Tuesday through Saturday and occasional evenings or early mornings as needed.
- Current driver’s license and safe driving record is required
- Able to perform physical requirements: pulling, bending, lifting up to 50 pounds, manual dexterity, talking, standing, and walking for long periods of time.
- Commitment to our organizational values of compassion, respect, and kindness; positive approach; innovation; equity; and professionalism.
Full-time Benefits Include:
- Health, dental, and vision insurance
- Group term life insurance and voluntary life insurance
- Short-term and long-term disability
- Flexible spending plans
- Health savings account (HSA)
- Aflac supplemental benefit
- 403(b) retirement plan with company match
- Paid family Leave
Time off including:
- Paid time off (PTO)
Full-time and part-time staff are eligible for the following benefits:
- 403(b) retirement plan
- Employee Assistance Program (EAP)
- 30% off adoption fees
- 30% off manners classes and behavior consultations
- 20% off youth programs
- Event discounts
- Animal Antics retail discounts
- Limited wellness/veterinary care services for companion animals
Come see why over 240 staff call one of WHSs 6 locations home! You’ll be happy you did!
Equal Opportunity Employer
The Wisconsin Humane Society (WHS) is the oldest and largest shelter in Wisconsin. It was founded in 1879 and operates shelters in Milwaukee, Ozaukee, Racine, Door, and Brown Counties, as well as a Spay/Neuter Clinic in West Allis. The organization offers adoption services, educational programming, and veterinary resources for animals from low-income households, retail stores, volunteer programs, and dog training classes. The Milwaukee shelter also houses the states busiest Wildlife Rehabilitation Center. WHS is an independent nonprofit and receives no general government funding and is not part of any national umbrella group.
To apply for this position, please visit our employment page to begin your online employment application. Only applications submitted through our online application system may be considered. Please know that it is our policy to reply to each and every application received once we have a status update.