Are you a master organizer with a knack for logistics? Join our team as a Taxi Ride Scheduler! We’re seeking a detail-oriented individual to be the central hub of our operation. You’ll be the voice on the phone, the brain behind our scheduling software, and the problem-solver who keeps our drivers and passengers on track. If you thrive in a fast-paced environment and have excellent communication skills, we want to hear from you.
Responsibilities:
- Answer phones and book ride requests accurately using our scheduling software, Mediroutes.
- Confirm upcoming rides with customers via telephone.
- Optimize daily schedules for maximum efficiency, reviewing routes for potential improvements.
- Dispatch drivers and monitor their progress on the Mediroutes system.
- Proactively communicate with customers in case of delays and adjust schedules as needed to maintain timeliness.
- Prepare and email daily schedules to our team of drivers.
- Document and share important scheduling notes with other team members.
- Manage and prepare customer coupon orders for delivery by drivers.
- This is a great position for someone who wants to give back to the community.
Please email your resume to elmbrookseniortaxi@gmail.com
Please direct any questions you may have to elmbrookseniortaxi@gmail.com We will respond usually within 24 hours.
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