The Part-Time Store Manager is responsible for the daily operations of Ujamaa Boutique, including store management, customer service, inventory oversight, and basic financial tracking. This role is both a leadership position and a professional development opportunity, providing hands-on experience in retail operations, accountability, and community engagement.
The Store Manager reports directly to the Executive Director and is expected to uphold the values, standards, and mission of Nia Imani Family in all aspects of their work.
Key Responsibilities
Store Operations
- Open and close the store according to scheduled hours.
- Ensure the store is clean, organized, welcoming, and mission-aligned.
- Manage daily sales transactions and point-of-sale systems.
- Maintain inventory, including pricing, tagging, restocking, and visual presentation.
Customer Experience & Community Engagement
- Provide respectful, professional, and culturally grounded customer service.
- Communicate the mission and meaning of Ujamaa Boutique to customers and supporters.
- Serve as a positive ambassador for Nia Imani Family and its Afrocentric values.
Accountability & Reporting
- Track daily sales, donations, and inventory movement.
- Submit regular reports to the Executive Director, including sales summaries and operational needs.
- Follow all cash-handling, security, and operational procedures.
Leadership & Growth
- Demonstrate reliability, integrity, and professionalism as a former participant stepping into leadership.
- Participate in coaching, check-ins, and professional development opportunities as assigned.
- Model accountability, growth, and self-sufficiency for current participants and the broader community.
Qualifications
Required:
- Former participant of Nia Imani Family’s Transitional Housing Program
- High school diploma or GED
- Strong sense of responsibility, punctuality, and follow-through
- Willingness to learn retail operations and business fundamentals
- Ability to communicate respectfully with diverse customers and stakeholders
Preferred:
- Prior retail, customer service, or sales experience
- Basic comfort with cash handling and simple recordkeeping
- Interest in entrepreneurship, business ownership, or nonprofit social enterprises
Email your resume and cover letter (PDF preferred) to careers@niaimanifamily.org with the subject line: “Part-Time Store Manager – Your Name.”
In your cover letter, briefly describe:
- Your availability for 1st shift.
- Relevant experience that makes you a strong fit.
Hiring is ongoing; applications are reviewed on a rolling basis until positions are filled.