Development Systems Manager

Development Systems Manager

Want to know what the UEC is all about? Check out our mission, vision, and values. Or, visit our Instagram to see us find fun and share it!

Compensation: This position starts at $46,500 – $51,000

Benefits:

Our full-time employees receive 24 PTO days annually (29+ following Year 1 of employment) plus 7 paid organizational holidays, medical/dental/vision insurance with above-average employer premium contributions, a 3% match on our 403(b) retirement plan, program registration and facility rental discounts, plus a strong commitment to work/life balance and great organizational culture. Additional benefits will be outlined in the hiring process.

Location: All branches, Milwaukee, WI (hybrid) 

Position Summary

The Development Systems Manager ensures every supporter of the Urban Ecology Center is recognized, valued, and accurately represented in our systems. This position plays a crucial role in our mission by maintaining the integrity of constituent data and overseeing the timely processing and acknowledgment of all gifts—because every donation, large or small, deserves our gratitude and attention.

This position leads the creation of data processes, mailing lists, and financial reports. They provide vital support for departmental fundraising events and initiatives that connect our community to our work.

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DUTIES AND RESPONSIBILITIES

• Manage the timely processing of incoming gifts and the generation of acknowledgment letters, ensuring all donor acknowledgments are sent within the 48-hour turnaround period.
• Enter and maintain accurate constituent data, including contact information, gift history, background details, and other relevant documentation, in accordance with organization policies and procedures.
• Utilize the donor database to create and disseminate financial and donor reports related to monthly revenue, fundraising campaigns, stewardship, and strategy. 
• Build and manage database queries to support the needs of the development team across their individual workstreams.
• Coordinate with the marketing team to ensure the integrity and management of the fund development web presence to facilitate contributions, information, and positive donor experiences.
• Refine, create, document, and execute organization policies and procedures related to constituent information and department functions.
• Work with the finance team to ensure alignment of financial records and related procedures.
• Support the Development team and donors at our annual gala, the Summer Solstice Soiree. 
• Assist with prospect research projects.
• Additional duties as assigned

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To be successful in this position, you will demonstrate the following competencies:

We know that hardly anyone ‘checks ALL the boxes’ on job requirements, and that’s okay! If some or many of the items listed below describe you and your experiences, we’re excited to talk with you and encourage you to apply.

• Collaborates: You build partnerships and work collaboratively with others to meet shared objectives.
• Communicates effectively: You develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Reliability/action-oriented: Deliver on commitments and act with a clear sense of ownership.
• Interpersonal savvy: Relate openly and comfortably with diverse groups of people while recognizing the value that different perspectives and cultures bring to an organization.
• Adaptability: You recognize individual control of self and actions; you rebound from setbacks and adversity.
• Addresses conflict: You courageously address conflict by caring personally and challenging directly (radical candor).
• Growth mindset: You demonstrate a commitment to ongoing learning and professional development and are willing to incorporate feedback into the ways you approach work.
• Values differences: You recognize the value that different perspectives and cultures bring to an organization. 
• Data Management: Ensures accurate and consistent tracking, organization, and analysis of program and constituent data; maintains systems in a way that enhances organizational insight and usability.
• Manages complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Strong cultural competency and commitment to equity, dignity, and justice.
• Affinity to the Urban Ecology Center’s mission, vision, and values.

Required Qualifications: 

• You have a minimum of three years of experience working on a team or in a highly-collaborative role.
• You have a minimum of 3 years of experience managing non-profit development database systems or similar database management experience.
• You have experience working with customer relationship management software or similar; the Urban Ecology Center utilizes Altru, a Blackbaud product. 
• You have experience utilizing excel and the Google Workspace, including Docs, Sheets, Forms, and other apps within the system.
• First Aid/CPR Certification is required; the UEC will support attainment.

Preferred Qualifications:

• A Bachelor’s degree in a related field is preferred, with some additional training and certification recommended.

Physical Requirements

• Sitting for prolonged periods.
• Typing on a computer keyboard. 
• Lifting objects of 25 pounds or less.

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What does a typical workday look like?

Condition & Location: 

•  Open office workspace with an active team atmosphere. Using shared workspaces at all three UEC locations.

Schedule:

• Standard business hours with occasional evening and weekend events

Equipment Used: 

• Computer equipment 
• Fundraising software
• Google software

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Team and Supervision

• You will be a member of the Development Team and will be managed by the Director of Donor Relations. 
• Though all of our teams work together in some capacity, you will most frequently collaborate with the individual giving team and the members of the finance and marketing teams.
• All UEC team members should expect interaction with volunteers, members, and youth participants.

Organizational Support

• All team members of the Urban Ecology Center work a minimum of 1-2 weekend or evening events each year. Our events are a great way to engage with our communities and see our mission in action; examples include Urban Candlelight Hike, Autumn Celebration, and HKE MKE. Some roles may have increased responsibility for event leadership.
• All team members are asked to support our building hours by providing building coverage, which may include opening/closing the building, communicating with staff on-site, and welcoming visitors or guests. You may sign up for an ongoing shift or provide back-up support.

The Urban Ecology Center is an Equal Opportunity Employer. It is our policy to make all personnel decisions without discriminating on the basis of race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, and any other protected status.