Membership Manager

Wisconsin Conservation Voters (WCV) is seeking a detail-oriented and philanthropic leader to manage our member stewardship programs and activities. The position is based in Madison, Wisconsin. Candidates must be willing and able to commute into the WCV Madison office at least 1-2 days per week as well as travel occasionally within the state.

In order to support our team to do their best work, we offer a strong benefits package that includes a 36 hour work week, generous paid time off, parental leave, paid sabbatical, quality health and dental, 401(k) match, and more – details below. We also utilize a transparent pay structure in order to ensure we are equitable and competitive in our salaries.

Who We Are

Wisconsin Conservation Voters engages voters to protect Wisconsin’s environment. To achieve that, Wisconsin Conservation Voters advocates for sound environmental laws and policies, holds elected officials accountable for their votes and actions, and elects pro-conservation candidates who will champion our priority issues. Learn more about us at conservationvoters.org.

What You’ll Do

This position will be responsible for managing donor data, gift entry, donor acknowledgment, and the plans, programs, processes, and materials that drive membership-level giving. The Membership Manager also provides support with events and material creation for mid-level and major gift fundraising. The Membership Manager’s work is vital for increasing revenue by increasing membership, building long-term relationships, retaining and upgrading donors, growing the monthly donor program, and fostering a positive donor experience.

Areas of Responsibility:

Membership

• Creating an annual plan and schedule for membership renewals and prospecting
• Preparing written content for fundraising emails, renewal letters, direct mail appeals, and other member and prospect communications
• Coordinating printing and mailing of direct mail, event invitation, newsletter, and other donor materials with outside vendors
• Tracking and reporting KPI (key performance indicators) for appeals and other communications

EveryAction Database and Donor Data

• Processing weekly contributions and preparing deposit and acknowledgment reports
• Preparing and sending donor acknowledgement letters 
• Implementing grant and income tracking systems
• Pulling newsletter, member renewal, sponsorship, event invitation, and other lists for digital and direct mail communications
• Tracking board and staff fundraising efforts
• Updating, deduping, and maintaining donor records in online database
• Pulling quarterly and annual metrics
• Setting up and maintaining automations, including weekly donation and $250+ thank you reports, thank you email series, lapsed monthly gift triggered emails, and others
• Creating contribution and event signup forms for email and website
• General EveryAction assistance for the development team

Events

• Designing printed invite and sponsorship materials, as well as event-day posters, slideshows, nametags, and other materials
• Running event registration and assisting with event-day set up and take down
• Engaging with donors and building long-term relationships at member events

Community Shares of Wisconsin Representation and Coordination

• Leading the development and communications teams through The Big Share – a 24 hour day of online giving. Including creating timelines, brainstorming theme and design elements, pulling lists for emails and postcards, writing web and email content, and managing peer-to-peer fundraising efforts by board and staff
• Serving on the Community Shares of Wisconsin board and committees as needed
• Serving as the point of contact for WCV workplace giving and The Big Share

Other

• Creating the Wisconsin Conservation Voices annual report 
• Designing, printing, and coordinating materials for major donor solicitation and stewardship
• Pulling holiday card lists and designing holiday cards 
• Designing and distributing staff and member swag
• Participating in the Conservation Voters Movement Development Cohort
• Recruiting and managing volunteers to assist with mailings and other projects 

Who You Are

To be successful in this job, you will embrace the critical role you play in keeping our members connected to and invested in our mission and delivering an overall positive experience for our donors. You are collaborative, creative, a good writer, and a skilled project manager.   

More specifically, you are:

• Skilled at high volume, high efficiency work: You maintain systems for keeping tasks from slipping through the cracks. You’re able to juggle competing demands and prioritize without sacrificing quality. You get back to people in a timely manner and take pride in providing clear, helpful information. 
• Attentive to detail: You aim to leave things better than you found them. As an EveryAction/database power user, you notice and fix errors that others might overlook. Previous experience using EveryAction is a plus.
• Creative and adept at graphic design: You are able to design and create engaging donor materials such as cards, impact reports, newsletters, and more using Adobe Suite (InDesign, Photoshop, and Illustrator) and Canva.
• Adaptable and a problem solver: You are always ready to take advantage of unexpected opportunities and address obstacles. You look for the root of both simple and complex problems, so you can seek solutions.
• Curious, value learning, and like to seek out new ideas for organizational improvement and personal growth. 

• Comfortable with holding supporter information in confidence and with discretion.
• Enthusiastic about WCV’s mission of engaging voters to protect Wisconsin’s environment, committed to racial equity, and share the organization’s values of leadership, action and results, and building power and community with our partners and those most impacted by environmental injustice and voter suppression.

We know there are great candidates who may not have all of the following experience or check all of the boxes, and we also know you might bring important skills that we haven’t considered. If that applies to you, don’t hesitate to apply and tell us about yourself.

What You Should Know

Work experience: At least one year of development, fundraising, database management, or administrative experience preferred.

Racial justice and equity competencies: Demonstrated awareness of how one’s life experiences influence one’s biases and assumptions. Demonstrated commitment to continual learning. Commitment to equity and inclusion as organizational practice and culture. Understands how environmental and voting rights issues intersect with racism, economic, and social inequality in the U.S. and has a passion for working to dismantle these systems. Read more about our commitment in our Guiding Principles here.

Conditions: Able to maintain a flexible schedule (some evenings and weekend hours). Able to do routine office duties such as typing and using a phone. Position is based in Madison, Wisconsin. Candidates must be willing and able to commute into the WCV Madison office at least 1-2 days per week as well as travel occasionally within the state (approximately monthly). 

Status: Full-time, salaried, and classified as exempt.

Salary and benefits: We utilize a transparent and equitable pay structure to determine salaries across the organization. The salary range for this position is $66,486-$81,486 depending on experience. We value employee health and work/life balance and offer the following benefits:

• 36 hour work week
• Generous paid time off including vacation, holidays, and two weeks of communal rest (one summer week and one winter week) totaling 44 days of PTO per year plus 12 sick/personal days per year
• 12 weeks paid parental leave
• Paid medical/emergency leave policy that is straightforward and trust-based
• Health and dental insurance with a generous employer contribution
• 401(k) retirement plan with company matching contribution after one year
• Flexible Spending Account (medical, dependent care, and transit)
• Life insurance and short-term disability insurance
• Phone stipend
• Flexibility in working hours
• Hybrid office/work from home schedule if desired
• Professional development support

Reports to: Development Director

Please note that as a 501(c)(4) nonprofit organization, Wisconsin Conservation Voters employees are not eligible to participate in the Federal Public Service Loan Forgiveness Program.