Program Intern

Position Summary

The Intern will support the daily operations of Big Brothers Big Sisters by assisting staff in program coordination, child interviews, match support, survey administration, and monitoring school sites. This role provides hands-on experience in youth development, case management, nonprofit work, and community/school partner engagement. This is an unpaid position.

Qualifications

• Pursing Bachelor’s degree with at least two years of education and two years of youth development experience) or pursuing an advanced degree (e.g., Social Work, Psychology, Education, Nonprofit Management, Communications, or related field

Skills & Competencies

• Strong interpersonal and communication skills
• Ability to maintain confidentiality and handle sensitive information
• Organized, reliable, and able to work independently
• Experience working with youth or nonprofits is a plus, but not required

Key Responsibilities

Program Support

• Assist with enrolling youth and volunteers, including scheduling and administering child interviews and helping prepare documentation
• Support Match Specialists with follow-ups, data entry, and routine communication with Bigs, Littles, and families
• Help monitor match relationships by gathering updates or preparing materials for match activities
• Participate in match events, workshops, or group outings as needed

Administrative & Data Tasks

• Maintain accurate records in agency databases (such as Salesforce or Matchforce)
• Assist with filing, organizing program materials, and preparing reports
• Administer timely surveys
• Support stewardship and donor engagement activities when needed

Events & Special Projects

• Help support program staff on site with school/program events
• Collaborate with staff

Review, Revise, and Reflect on Learning Plan

• Review safety plan
• Demonstrate professional behavior on site and with participants
• Use Technology ethically and appropriately
• Meet with the team and supervisors on a weekly basis
• Apply field practicum competencies as noted in the learning plan

Time Commitment & Schedule

• 12-14 hours a week
• Internship length: Fall and/or Spring Semester – start dates flexible around academic year
• Some evening or weekend events will be worked into the requirement

What You’ll Gain

• Hands-on experience in youth mentoring and nonprofit program operations
• Training in case management, youth safety standards, and trauma-informed work
• Skill development in communication, data management, community outreach, and teamwork
• Opportunities to participate in community events and agency-wide initiatives
• A meaningful role supporting positive youth development