Engagement Manager

Reports To: Development Director  |  Job Type: Full-time Exempt

Essential Duties & Responsibilities

This list is not all-inclusive and may be expanded to include other duties and responsibilities as deemed appropriate.

Manage Events

• Serve as the operational lead for All-In Milwaukee events, professional development institutes, and community socials and gatherings including but not limited to bi-annual multi-day Institutes, annual career fair, campus-based socials in Milwaukee, Madison, and Whitewater, and annual celebrations.
• Coordinate all scholar/external guest communication – track invitations, RSVPs, and on-going communication for upcoming events.
• Manage procurement of space, food/beverage, collateral (branded swag, printed materials), A/V, etc. in line with budget.
• Coordinate staff and volunteer responsibilities and lead the team to execute meaningful events for scholars and guests.

Support External Communication

• Support the Development Director in developing and executing high-impact external communications through the organizational website, social media platforms, E-Newsletter communication, and printed materials.
• Generate, edit, and schedule social media content for mini-social campaigns throughout the year such as the All-In Milwaukee Grad Toasts, Grad Advice, and Intentional Career Experiences.
• Manage and maintain distribution lists for both the organization’s E-Newsletter in Salesforce and MailChimp.
• Support Career Director to develop the content and coordinate AIM Alumni newsletter
• Manage updating content for the organization’s collateral (website, brochure, etc.).
• Support the development and execution of sending annual outcomes reports and serve as the All-In Milwaukee brand support across the team ensuring AIM’s brand standards are implemented across all activities.

Support Donor Relations

• Provide administrative support to Development Director and Executive Director in fundraising efforts including coordinating meetings, communications, and grant writing/reporting.
• Provide timeline and accurate receipts of acknowledgement letters.
• Lead ongoing maintenance of donor contacts and donation information in Salesforce.
• Conduct detailed research on top donor prospect research and prepare Development Director and Executive Director for donor meetings.

Knowledge, Skills & Abilities

• Commitment to educational equity and a strong desire to be part of a movement to ensure every All-In Milwaukee student will achieve their educational and career goals.
• Communicates clearly and effectively, both orally and in writing to all levels of people inside and outside the organization, including possessing good grammar, voice, and diction.
• Excellent interpersonal, collaboration, and relationship-building skills to effectively work with a diverse group/variety of people and personalities, including developing relationships with staff, scholars, alumni, board members, donors, career partners, university partners and volunteers.
• Possesses a thorough, organized and detail-oriented approach to work; able to establish and maintain priorities.
• Understands confidential nature of organization information and maintains confidences.
• Ability to successfully prioritize and manage multiple tasks and numerous projects in a fast-paced environment and be flexible and adaptable, able to pivot quickly while still maintaining the overall integrity of the project/event.
• Ability to effectively handle interpersonal interactions at all levels and to respond appropriately in sensitive interpersonal situations.
• Ability to work unsupervised, make decisions and solve routine problems independently, effectively, and creatively.
• Ability to provide high levels of customer service, responding promptly and thoroughly to the inquiries and needs of individuals both internal and external to the organization.
• Ability to research, write, and present reports.
• Strong proficiency in basic Microsoft Office suite programs including word processing (Word), spreadsheets (Excel), database, and email (Outlook) computer applications. Must be willing and able to learn in-house programs that organize information.
• Strong people leadership and project management skills; able to function well as part of the organization’s operations team, communicating and interacting proactively and professionally to ensure the organization’s operational needs are being met.
• Ability to work a flexible work schedule, including occasional nights, and weekends as required.
• Ability to occasionally travel throughout and outside the Metro Milwaukee area for various meetings and to support on-campus events.

Education & Experience

• Bachelor’s degree required.
• Three or more years of experience in event planning – including coordinating logistics for multiple events over a short period of time, managing budgets, coordinating with vendors, and ensuring events run smoothly from conception to execution.
• Experience with organizational communications, marketing and fundraising preferred.
• Familiarity with the local area, including venues, vendors, and community resources preferred.

Physical Demands & Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions. Reasonable accommodation will be made to enable qualified individuals with disabilities to meet the demands.

While performing the duties of this job, the employee is regularly required to sit, stand, or walk; use hands to finger, handle, or feel, reach or grasp with hands and arms, including overhead and from floor to waist, and talk or hear. The employee is regularly required to operate a motor vehicle. The employee is occasionally required to bend, stoop or kneel; lift, carry and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision and ability to read from a computer or electronic device, and the vision required to operate a motor vehicle.

The noise level in the work environment is usually quiet to moderate. The employee is exposed to outdoor weather conditions during work-related travel. 

Benefits of Working at All-In Milwaukee

All-In Milwaukee is a college-completion program that provides financial aid, advising, program and career support to high-potential, limited-income, diverse Milwaukee students to complete college, build meaningful careers and transform the Milwaukee community. All-In Milwaukee is a coordinated collaboration of students, families, pathway partners, universities, advisors, and donor partners. We have the future diverse workforce of Milwaukee and Wisconsin in our program, and you can be a part of fulfilling that vision!

All-In Milwaukee provides competitive paid holidays and time off, parental and school activities leave, medical/dental/vision health plans, performance bonus plan, and an excellent retirement plan, among other benefits.

Salary

The starting base salary for this role will be $50,000 but is negotiable based on experience and qualifications.