Case Manager

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Who are we?

Catholic Charities was founded in 1920 with the mission of providing compassionate and quality social services to those in need. In our 100+ years of operation, we have prioritized, adapted, and created several unique programs and services to address the unmet needs of people impacted most by hardship. We remove barriers to make our vital services more accessible to families and individuals living in communities across the ten counties of southeastern Wisconsin.

A career at Catholic Charities blends social service with professional development. Our staff is made up of a diverse group of passionate professionals who are committed to serving people of all faiths and backgrounds.  We are a proud recipient of the Milwaukee Journal Sentinel Top Workplaces award, for 2016, 2017, 2018, 2020, 2021, 2022, 2023, and 2024!

What is the purpose of our Outreach & Case Management Program?

The goal of Catholic Charities’ Outreach & Case Management Program is to help clients attain a greater degree of self-sufficiency and overall improvement in their lives. The program focuses on assisting clients to evaluate and prioritize their needs and then develop a sustainable plan of action.

What will I do as an Outreach Case Manager?

You will provide case management services for clients- advocating for them and linking them in times of crisis to services, community resources, and programs that will meet their needs.

  • Develop individualized care plans for clients
  • Conduct client inquires and in home assessments to identify clients physical, social and financial well-being
  • Help clients sign up for services such as Medicare, food stamps, family care, disability etc
  • Monitor cases by observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support 
  • Maintain client’s records by reviewing case notes; logging events, progress and reports. 

The Case Manager works together with clients, at no cost, to identify issues, problem solve, and create a plan to address long term needs and transform lives.  This role regularly collaborates with and refers to other Catholic Charities programs and staff as well as other local community partners and resources.

Salary: 38,000-41,000


  • Professional development and continued education
  • Competitive health, dental and vision insurance
  • 403(b) Retirement with a 2% match and 4% annual contribution
  • Generous PTO structure and 11 paid holidays
  • Travel reimbursement
  • Business casual dress every day and casual Fridays!

Schedule: Monday through Friday, 8:30am to 5:00pm


  • Bachelor Degree in Social Work, or related field strongly preferred
  • Two years of previous experience in case management, family services, or social services is ideal
  • Travel is required.  Valid driver’s license, reliable transportation and minimum liability insurance on vehicle are all required.
  • Valid driver’s license, reliable transportation and vehicle insurance (liability coverage: $100,000/person and $300,000/accident). 
  • Bilingual in English and Spanish is a plus

Why should I apply?

Catholic Charities is expanding its Outreach Case Management Program, to provide additional support and resources in communities most in need, adding new Case Management positions in Dodge, Fond Du Lac, and Walworth Counties.  This created a unique and challenging opportunity for an individual to expand services into a new community to make a direct, meaningful, and positive impact.

This would be a rewarding opportunity for a confident, autonomous self-starter who has a passion for helping individuals and families in the community and empower them to achieve their longer-term goals.

Catholic Charities of the Archdiocese of Milwaukee is an Equal Opportunity/Affirmative Action Employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering.

Catholic Charities of the Archdiocese of Milwaukee also prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability.

Applicants may apply online or by emailing their resume to

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