Director of Marketing and Communications

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  • Full-Time
  • Appleton, WI
  • This position has been filled

Flourish with us as our Director of Marketing and Communications!

Join our team of dedicated professionals in strengthening our community for current and future generations by helping people make a difference in the lives of all.

As the Director of Marketing and Communications, you’ll be part of the Community Foundation’s Leadership Team, responsible for planning, managing, leading, and supporting all strategic internal and external communications and marketing functions of the Foundation. This includes elevating the Foundation’s brand, voice, mission, and vision, with strong alignment and commitment to the core values of integrity, respect, teamwork, stewardship, and diversity, equity, inclusion, & antiracism (DEIAR). This position frequently engages and collaborates with multiple partners and team members.

The Director supervises a goal-oriented marketing and communications team. Responsibilities in this role include anticipating, creating, and executing plans for crisis communication, creating high-quality print and electronic communications pieces, integrating current digital media approaches, managing media relations, and developing events aligned with the Foundation’s strategic direction with a focus on increasing its visibility and community impact among key audiences.

If you’re an excellent communicator and inspiring leader with at least eight years of experience, a degree in a relevant field, and have a passion for philanthropy, community engagement and nonprofit work, we want to hear from you! Qualified candidates will have supervisory experience, strong project and relationship management skills, proficiency in Microsoft Office 365, and experience using and managing social media platforms. WordPress and video experience is a plus. Please see the detailed job description below.

We have been certified as a 2022 silver-level Employee Friendly Workplace by the Fox Cities Chamber of Commerce. This certification recognizes employers who demonstrate a significant commitment to promoting work/life integration by creating a positive work environment and experience for all employees.

We offer a flexible and hybrid working environment. Our team currently works in our office at 4455 W. Lawrence Street in Appleton, WI, or remotely in the Fox Valley area. In addition to a flexible working environment, it is important to us to offer a generous benefit package to our team members. Our current package includes health and dental insurance, 401(k), paid time off, paid volunteer hours, and professional development. This position is expected to work the hours necessary to fulfill the duties of the position, which is generally 40 hours per week. The salary range starts at $86,750. A start date no later than early August 2024 is preferred.

We are excited to learn more about your experience! Please submit your resume and cover letter to the email address shown after clicking on the “Learn How to Apply” button below.

Job Description

POSITION TITLE: Director of Marketing and Communications
DEPARTMENT: Community Engagement
LOCATION: Community Foundation for the Fox Valley Region, 4455 W. Lawrence St. Appleton, WI 54914
REPORTING TO: Vice President of Community Engagement
FLSA CLASSIFICATION (EXEMPT OR NON-EXEMPT): Exempt
CLASSIFICATION: Full-Time Benefits Eligible
LAST UPDATED: May 15, 2024

POSITION SUMMARY

The Director of Marketing and Communications is part of the Foundation’s dedicated team of professionals who work together under the core values of integrity, respect, teamwork, stewardship, and diversity, equity, inclusion, & antiracism (DEIAR) to support the strategic direction and mission of the Foundation, strengthening our community for current and future generations by helping people make a difference in the lives of all. The Community Foundation’s marketing and communications team provides strategic direction, planning guidance, and managing the execution of all internal and external communication and marketing functions of the Foundation.

The Director of Marketing and Communications is responsible for planning, managing, leading, and supporting all strategic internal and external communications functions of the Foundation, consistently focused on the Foundation’s brand, voice, mission, vision, and values. This position frequently works collaboratively with Foundation and partner organization staff members and volunteers. The Vice President of Community Engagement will provide strategic direction and planning guidance. The Director is responsible for supervising the marketing and communications team, creating, and executing plans for crisis communication, and anticipating potential crisis communication needs, creation of high-quality print and electronic communications pieces, current digital media approaches, media relations and events aligned with the Foundation’s strategic direction priorities, and with a focus on elevating its visibility and community impact among key audiences.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Leadership Responsibilities:

  1. Supervise, coach, empower and develop the marketing and communications team.
  2. Serve on the Foundation’s Leadership Team, which involves participating in leadership decision making, individual and collective leadership development, and training, creating a safe space for dialogue, and support and engaging in overall culture building.

Fundamental Responsibilities

  • Integrate the Foundation’s mission, vision, and values into all external communications to articulate a consistent and inspiring brand. Maintain an accurate interpretation and presentation of the image and identity of the Foundation among key audiences.
  • Serve as the brand champion, ensuring that every part of the Foundation is operating in sync with the Foundation’s brand voice, mission, and desired strategic communications results.
  • Plan and lead the execution of an annual strategic communications plan encompassing all aspects of the Foundation. Develop goals, key metrics dashboards, and a budget that supports the plan.
  • Oversee creative development of all Foundation websites and social media activity, including content, substance, and tone.
  • Write and edit content for print pieces and digital and social spaces.
  • Lead and work with the marketing and communications team as needed on the development and distribution of news releases, annual Community Reports, and print and digital newsletters. Also, the creation of blog (The Loop) posts, podcast topics, radio PSAs, advertisements, opinion pieces, talking points, flyers, and brochures, and PowerPoint presentations. Write scripts for speeches and/or presentations by Foundation staff, including the President and CEO, as requested.
  • Oversee and execute the Foundation’s social media activities, with primary responsibility for Facebook, Instagram, and LinkedIn. Assist with YouTube. Develop and maintain key metrics dashboards.
  • Direct the Foundation’s media relations activities, serving as the main Foundation contact for all media inquiries.
  • Oversee maintenance of the Foundation’s public websites/web pages.
  • Plan and execute Foundation events, including Celebration of Giving and Partnerships, news conferences, and other events as needed or assigned.
  • Take photos, video, and conduct interviews during Foundation events and grant partner activities.
  • Guide and support the Foundation’s five geographic affiliates with communications and marketing needs.
  • Maintain a crisis communications plan and lead the execution of it when needed. Proactively work with team members to avoid communication crisis and/or when responding to communication crisis. Research and remain current with communications and marketing trends, best practices, resources, and products.
  • Lead and/or proactively support internal team projects.
  • Represent the Foundation at various community activities and events.

This job description describes the general nature and scope of responsibilities for this position. Please note other duties and responsibilities may be assigned or removed at any time.

EDUCATION AND/OR EXPERIENCE

  • A bachelor’s degree, or advanced degree in communications, marketing, public relations, nonprofit management or a related field and a minimum of 8 years of experience in a one of these fields or a related field.
  • Supervisory experience required. Proficient use of Microsoft Office 365, including Word, Excel, Outlook, PowerPoint, Teams, and virtual meeting platforms such as Zoom.
  • Strong project and change management skills and experience.
  • Experience using and managing social media platforms (Facebook, LinkedIn, Instagram), and photo editing tools. WordPress and video editing experience a plus.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Able to demonstrate the Foundation’s core values of teamwork, respect, integrity, stewardship, and diversity, equity, inclusion, & antiracism throughout work and interactions.
  • Supervising, coaching, empowering, and developing direct reports.
  • Strong organizational skills, strategic thinking, and capacity to see both the larger Foundation picture and how it relates to the marketing and communications details of individual functions and initiatives of the Foundation.
  • Excellent verbal, writing, and interpersonal skills. Effective time, project, and process management from inception to completion with a process improvement mindset. Preferred knowledge of project management tools. Creative and analytical thinking, curious learner, willingness to work collaboratively, good intuition, high integrity, and a passion for philanthropy.
  • Self-directed with the ability to work independently and as part of a team, strong attention to detail, and highly motivated.
  • Flexibility and the ability to handle multiple tasks simultaneously in a fast-paced, deadline-driven environment.
  • Be flexible, agile, and adaptable with changing technology needs in a digital/virtual environment and in-person.
  • Experience facilitating meetings and discussion groups (in person, virtual, hybrid) preferred.

WORK ENVIRONMENT AND JOB SPECIFICATIONS

The work environment and job specifications listed below are representative of those that must be met by an employee, with or without accommodations, to successfully perform the essential functions of this job.

  • Primarily perform work in an office environment.
  • Frequently move around the office and access or use computers, office equipment, telephone, and any other pertinent supplies, space or equipment used to perform the duties of the position.
  • Work with frequent interruption.
  • Sit for long periods of time.
  • Lift and/or move up to 10 pounds and occasionally lift and/or move up to 20 pounds.
  • Travel occasionally to surrounding area businesses for events, meetings, etc.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

We are excited to learn more about your experience! Please submit your resume and cover letter to sharon@ergsearch.com.

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