Donor Engagement & Events Manager

About the Job: 

The Donor Engagement & Events Manager plays a key role in managing all donor-facing events, strategic partnerships, and corporate sponsorship initiatives. This position is responsible for growing the mid-level donor portfolio through strategic outreach, outcome-driven meetings, and re-engagement of lapsed donors. The role also leads the planning and execution of donor-facing events that align with organizational priorities and build meaningful community partnerships. Through thoughtful stewardship and consistent follow-up, this position ensures donors feel valued, informed, and inspired to increase their support over time.

Mission Accountabilities:

1.) Upholds the mission, vision, and core values of Community Smiles Dental by consistently demonstrating inclusivity, professionalism, quality, compassion, and community in all aspects of the roles.

2.) Positively contributes to building a highly inclusive culture where team members can thrive and represent CSD’s core values to the best of their ability.

3.) Maintains strong and positive working and interpersonal relationships with all employed at Community Smiles Dental including interns, externs and volunteers.

4.)Understands and complies with all employment policies and procedures defined by Community Smiles Dental.

Major Accountabilities:

1.) Manages the planning, coordination, and execution of donor-facing events, secures strategic partnerships aligned with each event’s goals, and provides post-event reporting with recommendations for improvement.

2.) Grows a portfolio of mid-level donors by securing meetings with clear, outcome-driven goals, cultivating new mid-level supporters, and re-engaging lapsed donors through consistent, personalized outreach.

3.) Implements and manages donor stewardship initiatives that strengthen relationships and promote long-term donor retention. Ensure timely and meaningful donor acknowledgments, recognition, and follow-up communications. Coordinate stewardship touchpoints connected to events and campaigns, and collaborate with the Development and Communications team to align donor follow-up.

General Responsibilities:

• In the area of Events & Partnerships Management:
  • Manages the planning and execution of fundraising and stewardship events from concept through completion.
  • Collaborates with Communications Coordinator on event communications.
  • Secures strategic sponsors and partners for events, cultivating relationships that align with organizational goals and enhance the strategic goals of the organization.
  • Serves as the primary point of contact for event sponsors, ensuring clear communication, fulfillment of benefits, and ongoing continued sponsorships.
  • Coordinates vendors, venues, and staff to support seamless event operations.
  • Secures sponsorships, in-kind donations, and auction items aligned with event goals.
  • Co-Manages yearly campaigns, by coordinating planning efforts and securing sponsors and donations for each campaign initiative.
  • Oversees on-site event management and troubleshoot issues as they arise.
  • Ensures accurate tracking of event-related data, including sponsorships, attendance, and revenue.
  • Performs post-event stewardship, including sponsor recognition and donor acknowledgments.
• In the area of Mid-level fundraising:
  • Actively manages and grows a portfolio of mid-level donors through strategic, personalized engagement.
  • Secures and conducts donor meetings with clear objectives and defined outcomes.
  • Identifies, cultivates, and solicits new mid-level donor prospects.
  • Re-engages lapsed or inactive mid-level donors through thoughtful outreach and relationship rebuilding.
  • Develops individualized donor strategies that align donor interests with organizational priorities.
  • Schedules and facilitates meetings between leadership and qualified mid-level donors to support transition into higher-level giving.
  • Creates meaningful touchpoints that strengthen long-term donor relationships.
  • Continuously grows the mid-level donor base through referrals, events, and prospecting efforts.
• In the area of Donor Stewardship
  • Serves as a primary point of contact for mid-level donors, including regular outreach, follow-up, and engagement.
  • Proactively engages and re-engages donors, including outreach to supporters who have not donated in a period of time.
  • Coordinates meaningful donor touchpoints such as impact updates, personalized communications, and stewardship events.
  • Writes handwritten thank-you notes and cards to donors, ensuring a personal and authentic stewardship experience.
  • Ensures all donor acknowledgments, cards, and other stewardship communications are completed accurately and sent in a timely manner.
  • Analyzes donor engagement and stewardship efforts to identify trends, gaps, and opportunities for improvement.
• All other duties as assigned.

Requirements/Education/Qualifications

Minimum:

• Ability to understand, demonstrate and support the mission, vision and core values of Community Smiles Dental.
• Completion of high school degree or GED equivalent and 3-5 years of experience in event coordinating, development, fundraising, campaign administration or sales, with a focus on relationship management.
• Demonstrated experience with successful event and sponsor coordination.
• Prior experience in cultivating relationships and securing financial commitments from donors and corporate partners.
• Ability to work or use Google Suite and/or Microsoft Office for email, calendar, file creation, sharing and storage.
• Ability to work or use CRM systems, design systems, and donor contact management systems.

Preferred: 

• Bachelor’s degree in communications, marketing, nonprofit management, or a related field.
• Prior experience in related, community-based or nonprofit fundraising and development.
• Proficient in Google Office Suite, DonorPerfect or comparable CRM system, Adobe, and Constant Contact is preferred.

All Other Knowledge, Abilities, & Working Conditions

• Ability to work with and frequently look at computer monitors throughout the day.
• Ability to attend, set up, and take down events and other external events that may fall outside of normal business hours.
• Ability to sit for prolonged periods of time.
• Ability to work in close proximity with other team members.
• Ability to use hands and wrists continuously to accomplish small motor skills.
• Ability to occasionally lift and/or slide 10-30lbs at a time.
• Ability to effectively respond to varying situations using logical reasoning and decision making throughout the day.
•  Effective oral and written communication skills.
•  Ability to work independently with minimal supervision and instruction.
• Ability to use interpersonal skills including professionalism, logical reasoning and decision making when interacting with others.
• Ability to contribute to the priorities and needs of the team.
• Ability to follow instructions and office protocols.
• Ability to meet the work hours and schedules of the position