Vice President of Development and Communications

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Title: Vice President of Development and Communications

Report to: Chief Executive Officer

Status: Full-time, Salaried

FLSA Classification: Exempt

Job Summary: Under general guidance of the CEO, the Vice President of Development and Communications serves as a member of the leadership team at Community Smiles Dental responsible for fund development, strategic partnerships and communications. The Vice President of Development and Communications plays a critical leadership role addressing the priorities and needs of Community Smiles Dental internally and externally in the community.

Major Responsibility Areas: 

  • Supports mission, vision and core values of Community Smiles Dental emphasizing strategy in development and communication efforts that further the sustainability of the organization and brand as a nonprofit in the Greater Milwaukee area.
  • Maintains strong and positive working and interpersonal relationships with all employed at Community Smiles Dental including interns, externs and volunteers.
  • Positively contributes to a highly inclusive culture where all team members can thrive and represent CSD’s core values to the best of their abilities.
  • Model the behaviors and competencies as a leader to create a positive, professional environment that reflects the values of the organization.
  • Supports strategic initiatives surrounding organizational and team member development in collaboration with the Vice President of Operations.
  • Understands and is able to comply with all employment policies and procedures defined by Community Smiles Dental.
  • Performs duties and responsibilities under the following major responsibility areas: development and communications.
  • In the area of Development:
    • Works with the CEO and leadership team to implement a comprehensive partnership strategy to grow interest and involvement in our mission with existing and new donors and partners.
    • Develop and lead the organization’s fund development strategy to meet the needs of the organization financially.
    • Responsible for a portfolio of major donors to manage and grow their relationship with Community Smiles Dental.
    • Oversee all fund development functions in the areas of donor acquisition, grants, annual fund, donor prospecting, special events, donor stewardship, major gifts, planning gifts, and donor data management/analysis.
    • Responsible for budget preparation and management in the areas of contributed revenue and expenses for fund development, marketing, strategic partnerships, and the associated team members.
    • Work closely with the Board of Directors and advise Board Members to take an active role in fund development.
    • In partnership with the Fund Development Committee Chair, drive the strategy and direction of the board’s contribution and engagement in fund development.
    • Develop strategy for and manage all special fundraising campaigns to support the organization’s strategic needs, including capital, non-endowment, and special initiatives.
    • Manage all contracted services relative to fund development and special events.
    • Be visible as a representative of Community Smiles Dental by actively participating in community events, leadership groups, boards, etc.
    • Lead and direct the Executive Leadership Council (ELC), including recruiting new members and developing partnerships through the council.
  • In the area of Communications:
    • Lead and implement the organization’s strategic plan initiatives in the areas of communications.
    • Design and lead the communications strategy for the organization, branding, storytelling, messaging, including public relations, paid marketing, earned media, digital and social marketing, print collateral, and merchandise.
    • Manage direct mail and newsletter programs.
    • Responsible for all communications strategy and collateral for organization events.
    • Manage all contracted services relative to communication responsibilities.
    • Manage media and press relationships.
    • Oversee crisis communication strategies for the organization.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions for the position. 

Minimum Requirements

  • Completion of a bachelor’s degree in business management, communication, marketing, community or nonprofit leadership or related field.
  • Minimum of 3 years of progressively responsible fund development experience performing the duties as described above.
  • Prior successful management experience. Demonstrated successful experience in securing major gifts/planned giving, fundraising and developing donor relationships.
  • Strong communication and decision-making skills.
  • Excellent writing, analytical, and research skills.
  • Strong project management skills.
  • Proficiency in the use of Google and Microsoft Office Suites.
  • Excellent interpersonal skills.
  • Excellent prioritization skills.

Preferred Requirements

  • Completion of an MBA or master’s degree in nonprofit management or related field.
  • CFRE certification.

Other Knowledge, Skills and Abilities

  • Passion for the mission, vision and core values of Community Smiles Dental.
  • Ability to work with diverse populations.
  • Ability to work independently with minimal supervision and instruction.
  • Ability to contribute to the priorities and needs of the team.
  • Ability to maintain confidentiality regarding patient sensitive and protected information.
  • Ability to follow safety protocols including infection control standards.
  • Ability to effectively prioritize and multi-task throughout the day.
  • Ability to meet the work hours and schedules of the position.

Physical and Mental Demands 

  • Ability to work with a computer and frequently look at computer monitors throughout the day.
  • Ability to sit and/or stand for long periods throughout the clinic day.
  • Ability to occasionally lift and/or slide 10-20lbs at a time.
  • Ability to work in an environment with frequent moderate to high noise levels.
  • Ability to work in close proximity with other team members and patients.

The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

To apply, complete application and email cover letter and resume to

Nicole Johnson, Human Resource Generalist, njohnson@communitysmiles.org or 262-522-2826.

CSD reserves the right to revise or change job duties and responsibilities as the business need arises.

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