Primary Location: Assigned at hire (C2 Apartments or The Courage House)
Status: Part-time, Non-Exempt
About Courage+
Courage+ provides housing and other programmatic support for LGBTQ+ youth and young adults who have experienced housing insecurity, foster care, or other out-of-home placements. We operate through trauma-informed care and healing; respect, and affirmation of residents’ diverse identities is centered in all we do.
Position Summary
This Direct Care Support role offers the opportunity to be trained and work across two Courage+ programs:
- Resident Advocate at C2 Apartments: Support young adults (18-24) in a transitional living program designed to promote independence and self-sufficiency.
- Youth Development Coordinator at The Courage House: Provide trauma-informed direct care, supervision, and skill-building support for youth ages 12–17 in a QRTP-licensed, 24/7 operating group home.
While you will be assigned a primary location, you will receive cross-training to fill shifts and provide support across both programs as needed.
Essential Duties & Responsibilities
Resident Advocate (C2 Apartments):
- Supervise young adults living in the transitional apartments, ensuring safety and program regulations.
- Implement daily schedules and communal living activities.
- Document resident activities and maintain confidential communication with external providers as needed.
- Assist residents with life skills such as cooking, cleaning, budgeting, and navigating community resources to meet weekly case management goals and program tier progression.
Youth Development Coordinator (Courage House):
- Provide active supervision for youth in QRTP Certified group home, maintaining safety and program structure.
- Facilitate daily routines including school attendance, hygiene, chores, meals, and recreational activities.
- Document incidents and behaviors, administer medications as needed, and provide transportation whether that be through company vehicle or public transit oversight.
- Support youth in age-appropriate life skills development and fostering the vision of their future and young adult life.
Both Roles:
- Uphold trauma-informed care principles, confidentiality, and agency mission.
- Build trusting relationships with residents to minimize and de-escalate crises.
- Must provide engaged, continuous supervision of all residents.
- Participate in all ongoing trainings and staff meetings.
- Model healthy coping behaviors and provide therapeutic interactions consistent with agency policies.
- Maintain care and cleanliness of the facility and grounds.
- Support and implement goals set in Case Management and Treatment Planning
- Applicants must be willing to work nights, weekends, and holidays.
Qualifications
- Bachelor’s or associate’s degree in Social Work, Sociology, Psychology, Counseling and Guidance, Criminal Justice, Special Education, or related field preferred.
- Minimum two years’ experience working with LGBTQ+ youth or similar populations preferred.
- Must be at least 21 years old.
- CPR and First Aid certification preferred; required within six months of hire.
- Valid driver’s license, willingness to submit driving record annually, and ability to transport youth.
- Background check and TB test required.
- Ability to work flexible hours including evenings, weekends, and holidays is mandatory.
Physical & Work Environment Requirements
- Ability to sit, stand, walk, climb stairs, and lift up to 25 pounds regularly.
- Exposure to cleaning chemicals, bodily fluids, and potential communicable diseases.
- Residential environment with variable noise levels.
- Reasonable accommodations available for disabilities.
- Proficiency at computer literacy.
- Ability to work a minimum of 15 hours/week, with the understanding that weekly hours may vary given the demands of a continuously staffed, 24/7 care environment.
Compensation & Benefits
- Hourly rate $18–$21 with shift differentials for 3rd shift.
- $150/month healthcare stipend for full-time employees.
- Paid time off and 7 federally recognized paid holidays, plus your birthday.
- Access to 403b retirement plan with employer match.
- Ongoing training and professional development opportunities.
Please visit the form here to fill out your application.