Membership & Communications Manager, CAHON

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Membership & Communications Manager

CLIENT ASSOCIATION:  Chinese American Hematologist Oncologist Network. CAHON

POSITION REPORTS TO: Executive Director

EXEMPT/NON-EXEMPT EMPLOYEE STATUS: Exempt (Minimum of 37.5 hours/week)


This position works closely with the Executive Director managing activities related to CAHON’s membership, marketing and communications initiatives. In addition, the position implements activities in support of the network’s strategic plan and liaises with committees as assigned to provide assistance and support.

POSITION RESPONSIBILITIES (Minimum of 37.5 hours/week):

  • Under the guidance of the Executive Director as well as appropriate volunteer leaders, recommend overall policies, procedures and activities to continuously improve the member experience. Including but not limited to:
    • Responsible for membership recruitment and retention strategies and implementation.
    • Develop communications and activities to foster continued growth of the network’s membership base
    • Manage membership processes and procedures including the annual dues process, onboarding new members and managing the membership database
    • Manage the bi-annual President-Elect election process.
    • Develop and manage mentorship programs and activities
    • Develop and manage and leadership programs and activities
    • Manage the annual awards processes
    • Manage the bi-annual committee appointment process including sending call for volunteers, invitations, tracking responses and managing conflict of interest collection.
    • Serve as a staff liaison to the CAHON Executive Team, including: scheduling zoom meetings, overseeing the development and distribution of committee materials and tracking of action items, and researching solutions and deliverables for CAHON committees.
  • Develop, direct, and maintain a marketing communications strategy that supports the mission and strategic objectives of the CAHON. Including but not limited to:
    • Overall brand development and key messages to increase CAHON logo recognition
    • CAHON website including revision to page content, navigation, overall site architecture and intractability for member engagement with support from EDI Web Services
    • Implement all Emails and social media posts to promote CAHON activities and accomplishments
    • Develop a quarterly newsletter with volunteer leadership
  • Provide administrative support for network activities as needed.


  • Approximately 1-3 weeks per year, including some evenings and weekends.


  • Qualifications – Outstanding interpersonal, organizational, and communications skills. Highly motivated with the ability to manage multiple projects and prioritize to meet multi-faceted and sometimes rapid deadlines. An acute attention to detail and a high level of accuracy on outputs. Able to work successfully in a small team environment.
  • Education – Bachelor’s Degree preferred
  • Experience – 2-5 years of experience required. Previous association management experience, previous meeting management experience and familiarity with nonprofit boards of directors a plus.

*This position is located in downtown Milwaukee, WI and a minimum of two days onsite in the office (including Wednesday as an all-staff-in-office day) are a requirement of the role.

*Please apply to the role that best aligns to your experience and qualifications.  We’ll discuss your interests and possible opportunities during an initial phone interview. (No need to apply to multiple opportunities.)

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