Volunteer Coordinator

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We are looking for a full-time Volunteer Coordinator to join our team. The position offers flexibility to be based at one of our three office locations (Milwaukee, Waukesha, or Greendale). This position is full time at 40 hours/week, Monday – Friday at $16-20 per hour. Occasional evening or weekend hours are possible with at least two weeks’ advance notice. Benefits include paid sick days, accrual of PTO, paid holidays, paid life insurance and long-term disability. We offer health insurance (organization pays a consolidated rate for a single premium, with family available with employee paying the additional premium), and employee-paid short-term disability, dental and vision insurance. The position also offers ample training and exposure to non-profit operations for professionals of all experience levels. Access to reliable transportation is required.

The Volunteer Coordinator will assist with volunteer management operations across both Milwaukee County and Waukesha County. Eras Senior Network houses both an AmeriCorps Seniors Retired and Senior Volunteer Program (RSVP) as well as a general volunteer corps that provides Wisconsin older adults access to services for healthcare, food, and socialization. The individual in this position will be the lead staff member for coordinating volunteers for agency events as well as assisting the volunteer management team with administrative and reporting duties. The position requires someone who enjoys working with volunteers and has an interest in learning database management, event management, as well as data and reporting skills.

Duties include, but are not limited to:

  • Recruit for, organize, and manage volunteers for Eras events in conjunction with development team.
  • Work with retention lead to plan and execute volunteer recognition efforts.
  • Assist in administrative tasks of the team including supervising office volunteers, coordinating hours verification, maintaining data integrity, and supervising interns.
  • Assist with creating and presenting volunteer reporting on a regular basis to support measurement and evaluation efforts, annual reporting, grant reporting, and information for nominations.
  • Create, administer, and maintain volunteer surveying used for reporting.
  • Assist team members in department tasks where necessary.

Our team is ready to welcome a new member who embraces our culture of ownership, accountability, and responsibility, and is ready to learn with us as we improve our commitment to Justice, Equity, Diversity, and Inclusion in everything we do.

Skills, Knowledge, and Experience Desired:

  • Excellent written and verbal communication, reflecting excellent customer service skills.
  • Experience sourcing and recruiting volunteers or doing community outreach in Milwaukee communities.
  • Meticulous attention to detail with strong emphasis on thoroughness, accuracy and follow up; the ability to multitask/organize.
  • Ability to manage multiple shifting projects and tasks simultaneously.
  • Team player who can work independently while simultaneously meeting deadlines.
  • Flexibility to adapt, positive attitude towards change, and a constructive and creative approach to problem solving.
  • Commitment to Eras Senior Network’s mission and values.
  • Problem-solving, passion to exceed client, volunteer, and organization expectations.
  • Proficient in basic computer applications including Outlook, Word, Excel, PowerPoint.
  • Previous experience working within a CRM or other volunteer management database.
  • Conversational Spanish Skills a bonus.

Required Education & Experience:

  • Bachelor’s degree in social sciences, communication, marketing, or related field.
  • Experience with volunteer management, recruitment, or membership management.

We are accepting applications until the position is filled. Please provide a resume and cover letter explaining why you are a good fit for the position to the Volunteer Director, Gabby.Huff@Eras.Org.

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