Gift Shop Manager

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  • Full-Time
  • Hales Corners, WI
  • This position has been filled
  • Job Type Details: Manage FBBG Gift Shop (customer service, merchandising, consignment)

POSITION: Gift Shop Manager

REPORTS TO: FBBG CEO

CLASSIFICATION: Fulltime

Wednesday – Sunday, 9am – 3pm (May 1-Oct. 31) – WEEKENDS REQUIRED

Monday – Friday, 9am – 3pm (Nov. 1 – April 30)

Hours may vary as needed for visitor traffic and special events.

I.    MAJOR JOB FUNCTION

Manages FBBG Gift Shop (customer service, merchandising, consignment relationships, purchasing, product/display, craft fairs, inventory & shop upkeep).

The Gift Shop is the first area immediately visible to site visitors upon entrance to Boerner Education & Visitor Center; must be welcoming.

II.    RESPONSIBILITIES

  • Greets/helps visitors/customers.
  • Promotes/sells FBBG Memberships.
  • Continually merchandises/rotates products for customer appeal.
  • Identifies and contracts local consignment vendors.
  • Manages inventory (product and display materials).
  • Works w/FBBG Marketing Manager for website and promotions.
  • Maintains shop appearance/signage, etc..
  • Approves and confirms all vendor invoicing prior to payment by FBBG accountant.
  • Interacts professionally w/visitors, all building personnel.
  • Recruits/manages shop volunteers as needed for special events.
  • Plans and facilitates two craft fairs annually.
  • Other duties as assigned.

III.    REQUIREMENTS

  • Minimum 10 years retail management/related experience.
  • Effective interpersonal skills; customer oriented, approachable & responsive.
  • Retail merchandising experience and skill.
  • Ability to manage/balance cash/credit card transactions.
  • Excellent verbal and written communication skills.
  • Professional appearance and demeanor.
  • Computer literate: Email/internet; Microsoft Word, Excel; POS system.
  • Must possess a valid driver’s license, car, proof of insurance, & a safe driving record.

Applicants: resume and cover letter to ehayward@fbbg.org

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