Job Title: Case Manager – Prairie Apartments
Reports To: Director of Community Housing Programs
FLSA Status: Full-Time, salaried position
WHAT WE OFFER:
- 11 paid holidays + your birthday paid!
- 3 weeks of vacation!
- 4 weeks of vacation after 1 year
- Paid mental health days
- Paid sick time
- FREE disability insurance
- FREE life insurance
- Health, Dental & Vision Insurance
- We are an eligible employer for public student loan forgiveness
- Many advancement opportunities!
- And more!
About Guest House of Milwaukee, the largest housing program provider in Wisconsin
Since first opening our doors as a short-term emergency shelter in 1982 in the same location we stand today, Guest House of Milwaukee has grown to provide a full continuum of onsite and community-based programs that address the comprehensive, evolving needs of individuals experiencing homelessness and housing insecurity.
Guest House has been committed to advancing responsive, client-centered solutions to the complex needs of our most at-risk and marginalized community members for more than 40 years by meeting them where they are. With a dedicated staff, outstanding partners, and deeply invested supporters, Guest House of Milwaukee is positioned to affect more substantive and lasting change within the communities we serve than ever before.
We are laser focused on our vision of a Greater Milwaukee community that ensures care and drives systemic change to overcome the root causes of homelessness.
About the Role
The Case Manager for Prairie Apartments works with people with disabilities to assist them in maintaining their supported permanent housing placement. This position requires flexibility and is responsible for creating an atmosphere of independence, yet belonging to those residents who live within Prairie Apartments. This position is responsible for the coordination of activities for both the building community and for individuals to participate in the larger Milwaukee community.
Essential Duties and Responsibilities:
- Initiates daily contact with each of the 24 residents at Prairie Apartments, conducting apartment visits at least twice per month.
- Assists clients with daily living skills that include, but are not limited to, upkeep of their apartments, budgeting and money management.
- Works in collaboration with Property Manager and any external service providers to ensure the appropriate services to residents are delivered.
- Maintains tenant charts to ensure compliance with relevant county, state, and federal requirements, as well as with agency policy and practices.
- Ensures all relevant documentation relating to the program is maintained and updated as needed.
- Provides on-going communications with external agencies in relation to program goals and objectives.
- Creates partnerships with outside entities to better serve the residents and schedules various activities for the tenants to participate in throughout the month and year.
- Ensures tenants are following the rules of the program and staying in compliance with those rules.
- Creates and maintains Annual Program Report tracking forms.
- Maintains quarterly summaries for each of the residents.
- Other duties as assigned by the Director of Community Housing Programs.
Qualifications:
- Ability to communicate clearly, both written and oral.
- Creative spirit and flexibility in schedule.
- Previous experience in case management or related social services field.
- Strong knowledge and understanding of mental health issues and addictions.
Training and Experience:
- Bachelor’s degree in Social work, Psychology, Human Services, or related field preferred.
- Knowledge of computer software including Microsoft Office including Access.
- Commitment to the mission of the program.
The Guest House of Milwaukee is an equal opportunity employer and service provider. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.