Health Care Coordinator – Bilingual

Job Purpose and Reporting Structure:

The Health Care Coordinator (Bilingual) has the primary responsibility for the accurate completion of all intake, assessment, scheduling, and follow up procedures related to both community and on-site health care appointments as applies to the health needs of individuals whose primary language is Spanish.

Essential Duties:

1. Provide verbal translation for all HCN patients whose primary language is Spanish both on-site and within the offices of community HCN providers.
2. Provide translation of all written material of the agency, including forms, brochure, contract, etc.
3. Answer incoming telephone calls. Receive clients/patients.
4. Provide appropriate information and referral to clients eligible for services outside HCN.
5. Screen and obtain necessary information to determine client eligibility.
6. Assess health care need of clients to ensure referral to appropriate provider.
7. Set up client/patient files, enter notes or make corrections according to approved medical record documentation methods; reviews records for accuracy and completeness.
8. Arrange for all diagnostic/follow-up procedures as directed by the physician. Instruct client regarding proper preparation for tests.
9. Assist in maintaining inventory of HCN supplies.
10. Complete all paperwork/stats for confirmed appointments.
11. Must be able to work a flex shift.
12. Perform other duties as assigned.

 Qualification:     

• Ability to accurately provide verbal and written Spanish translation.
• Ability to communicate effectively and relate to individuals from various economic, social, and cultural backgrounds. Ability to provide courtesy under pressure.
• Excellent organizations skills with attention to detail.
• Familiarity with medical terminology including diagnoses, lab tests, drugs prescribed, diagnostic procedures, and abbreviation.
• Working knowledge of community health care resources.

Additional information:

Starting salary of $13.50 – $14.50/hour. Excellent benefits package includes health, dental, and vision insurance for full-time employment. Opportunity to join a caring and committed team of professionals.