Are you ready to join an organization where you can make an extraordinary impact every day?
It is no secret that lives are changed forever at HEAR Wisconsin. Founded in 1926, the state-wide nonprofit organization helps infants, children, and adults who are deaf or hard of hearing by providing the support and services they need to live full, successful lives. Each year HEAR Wisconsin provides critical services to thousands of individuals through its early intervention services, sign language interpreting, assistive listening device store, and audiology clinic.
The organization has an immediate Part-Time position (25 hours/week) available for a dedicated and motivated Audiology Technician at its West Allis facility (flexible days and hours). The clinic has been recently remodeled, featuring state of the art equipment and sound booth.
We are seeking a self-directed, and highly motivated Audiology Technician to join our team! HEAR Wisconsin values creative problem solving in a team environment and the flexibility to professionally manage change within the organization. Experience is not necessary but preferred.
The Audiology Technician works under the direction of the Director of Audiology performing hearing aid maintenance and administrative tasks related to clinic operations. This individual will manage incoming hearing aids, perform minor hearing aid repairs, and maintain supplies for the lab. The Audiology Technician must be organized, customer service focused, and dependable. They should be highly professional and able to manage multiple tasks including customer interactions and troubleshooting in a busy hearing healthcare clinic environment. The ideal candidate will enjoy working with patients and helping to support the mission of HEAR Wisconsin.
- Manages scheduled appointments and incoming devices from patients with problems about hearing aids.
- Performing troubleshooting checks to hearing aids, earmolds, and other amplification devices.
- Cleaning and make minor repairs to hearing aids and earmolds.
- Assist patients with cell phone/hearing aid connectivity issues.
- Managing outside hearing aid and earmold orders, device repairs, and manufacturer/lab returns.
- Maintaining inventories of department supplies.
- Identifies patient education needs and provides instruction appropriate to the patient.
- Demonstrating alerting and assistive listening devices.
- Assisting audiologists in treatment programs.
- Maintaining and restocking test and treatment rooms.
- Performing equipment maintenance and biological checks.
- Interacting with hearing instrument manufacturers/suppliers regarding status of orders/repairs.
- Other duties as assigned.
- A minimum of one year of experience with hearing aids or audiology services is preferred.
- A college degree is preferred.
To Apply: Submit resume to HR@hearwi.org for consideration.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.