Outreach / Team Support

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We’re growing!  Are you well-organized with a broad skill set? Do you enjoy interacting with clients and the public? Would you enjoy working with a team of lawyers, counselors, social workers, and volunteer advocates? We’re looking for an energetic professional who enjoys working with community members, volunteers, and team members on a variety of tasks.

Responsibilities include:

  • Assist with communications and planning for events and/or volunteer projects.
  • Track and schedule outreach requests
  • Participate in and present at outreach and community events
  • Coordinate group meetings/invitations, service, and mailings
  • Coordinate donations on behalf of clients and help clients with team resources (we have great clients!)
  • Seasonally assisting with events and donations such as winter holiday gift giving, spring/summer activities, back-to-school backpacks, volunteer recognition, etc.
  • Answering and directing client phone calls with a positive, clear, and empathetic ear, providing resources when applicable
  • Support data entry, and document scanning


  • College degree preferred.
  • Knowledge of child protective services and the court system is a plus.
  • Driver’s license and access to a car preferred. Must be insured if driving.
  • Strong computer experience in Microsoft Office, Excel, Outlook, and PPT is required.
  • Proficiency in Canva, Adobe InDesign, or other Adobe Creative Cloud applications is a plus. 
  • Must be able to listen empathetically and communicate with people from diverse backgrounds.
  • Must be able to multi-task and independently complete complex administrative tasks.
  • Must be customer-service oriented and have a friendly and upbeat demeanor.
  • Trauma-informed training is useful and will also be provided.

Proficient Spanish speakers are strongly encouraged to apply.

This position is 40 hours/week; salary commensurate with skills and experience beginning at $45,000 annually, plus benefits. Occasional weekend hours are needed for community outreach or events. Benefits include health, dental, vision and short-term disability insurance, life insurance, employer funded Health Reimbursement Account; employee assistance programs and generous paid time off.

Kids Matter Inc. provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

About Us:

KIDS MATTER INC. was founded by kinship and foster families, social workers, and others who saw gaps in services for children who experienced abuse and/or neglect and the families who take them in to help them heal. KIDS MATTER INC. exists to open doors of promise and opportunity for foster and kinship children and their caregivers and all children impacted by crime. We help children heal and thrive. We do this by putting the needs of children first, building collaborative child-centered systems of support, and holding accountable those who fail to act in the best interests of children. We advocate for systemic improvements in child services. We build community partnerships, and our child-centered work has been recognized by agencies as diverse as the WI Department of Corrections to the Attorney General’s office, from the Public Defender’s office to the District Attorney’s office. Our programs, youth, volunteers, and staff have received numerous statewide awards.

To Apply: Please email a resume and cover letter to adam@kidsmatterinc.org with the subject line “Outreach/Team Support.” No calls, please.

You may send questions via e-mail only to adam@kidsmatterinc.org. Please include “Outreach/Team Support Position Question” in the subject line.

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