Outreach/Team Support

We’re growing!  Are you well-organized with a broad skill set? Do you enjoy interacting with clients and the public? Would you enjoy working with a team of lawyers, counselors, social workers, and volunteer advocates? We’re looking for an energetic professional who will enjoy working with community members, volunteers, and team members on a variety of tasks in a multidisciplinary setting that includes a civil legal services law firm.

Responsibilities include:

• Assist with communications and planning for events and/or volunteer projects.
• Track and schedule outreach requests
• Participate in and present at outreach and community events
• Coordinate group meetings/invitations, service, and mailings
• Coordinate donations on behalf of clients and help clients with team resources (we have great clients!)
• Seasonally assisting with events and donations such as winter holiday gift giving, spring/summer activities, back-to-school backpacks, volunteer recognition, etc.
• Answering and directing client phone calls with a positive, clear, and empathetic ear, providing resources when applicable
• Support data entry, and document scanning

Qualifications:

• College degree preferred.
• Knowledge of child protective services and the court system is a plus.
• Driver’s license and access to a car preferred. Must be insured if driving.
• Strong computer experience in Microsoft Office (especially Word, Excel, Outlook, and PowerPoint) is required.
• Proficiency in Canva, Adobe InDesign, or other Adobe Creative Cloud applications is a plus.
• Must be able to listen empathetically and communicate with people from diverse backgrounds.
• Must be able to multi-task and independently complete complex administrative tasks.
• Must be customer-service oriented and have a friendly and upbeat demeanor.
• Must be able to lift up to 25 lbs. (e.g. incoming and outgoing donations, outreach equipment and childen’s holiday gifts).
• Trauma-informed training is useful and will also be provided.

Proficient Spanish speakers are strongly encouraged to apply.

This position is 40 hours/week; salary commensurate with skills and experience beginning at $45,000 annually, plus benefits. Occasional weekend or evening hours are needed for community outreach or events. Benefits include health, dental, vision and short-term disability insurance, life insurance, employer funded Health Reimbursement Account; employee assistance programs and generous paid time off.

Kids Matter Inc. provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.