Accountability Coach – Full Time

Are you passionate about inspiring youth to reach their full potential?

Do you excel in time management, organization, and maintaining accurate records?

Do you enjoy engaging with a diverse group of students, collaborating with staff, and fostering career readiness?

If you understand the value of grit and can guide students in navigating challenges with confidence, we’d love to connect with you!

Position Summary:

Under the direction of the Manager of Program Services, the full-time Accountability Coach is responsible for managing the caseload and attendance, recruitment efforts, and leadership at events. This role includes direct support of students through individual coaching and class engagement, as well as a range of administrative and programmatic responsibilities that support the effectiveness of the Dream.Explore.Build. Program.

The full-time Accountability Coach manages a caseload of 30–35 students (across three sites), meeting with them regularly to coach, track progress, and document outcomes. Weekly classes are held at designated sites, and coaching sessions may be conducted virtually or in-person at a Lead2Change-approved location. This role also includes participation in all team meetings, Etiquette Bootcamps, and other special events such as the Commitment and Completion Ceremonies.

 Job Responsibilities:

Leadership & Recruitment

• Provide recruitment assistance for all DEB and summer programming, as needed.
• Ensure coaches comply with all expectations including coaching session frequency and documentation.

Program Support & Engagement

• Assist with the set-up and facilitation of Bootcamps in collaboration with the PCE Committee and Program Manager.
• Accompany Program Manager on site visits and provide on-site support when needed.
• Assist with program recruitment and summer enrichment activities, including outreach and engagement.
• Attend all relevant meetings throughout the year, including summer sessions, planning meetings, and training.
• Order food and supplies for each site as needed, ensuring timely delivery and alignment with program needs.

Student Engagement & Coaching

• Attend weekly Dream.Explore.Build. Classes, Etiquette Bootcamps, and special events.
• Support student attendance, classroom management, individualized learning, and engagement.
• Meet with each student in your caseload for 30 minutes monthly to provide personalized coaching.
• Develop session agendas, build trust-based support relationships, and document coaching conversations.
• Collaborate with students, instructors, families, and schools to support student success.
• Ensure all student attendance is accurately recorded and maintained, including logs and 1:1 coaching case notes.

Team Collaboration

• Track and document students’ program progress using up-to-date, detailed case notes.
• Report on student status regularly to the Manager of Program Services.
• Participate in Lead2Change team meetings, supervision sessions, cohort gatherings, and Problem of Practice sessions.

Qualifications:

• High School Diploma or GED.
• Three or more years of experience working with youth.
• Minimum of one year of professional experience in youth development, education, or college/career readiness.
• Minimum of one year of supervisory experience.

Skills and Characteristics You Should Bring:

• Passion for empowering and inspiring the youth to strive for excellence and to achieve their full potential.
• Excellent organizational, written, and oral communication skills.
• Ability to manage multiple responsibilities with consistency and accountability.
• Consistently pays attention to the small details to ensure accuracy and completeness in work.
• Ability to meet deadlines and expectations in an autonomous environment.
• Ability to encourage students to take initiative and make decisions, fostering a sense of ownership and motivation.
• Fosters a collaborative and supportive team environment that encourages motivation and engagement.
• Exhibits a proactive approach to identifying solutions and resolving issues.
• Proficient at identifying and resolving conflicts constructively and fairly.
• Ability to communicate and foster effective relationships with students and staff of diverse cultural, social, educational, and financial backgrounds.
• Proficient with email and text applications.
• Proficient in Microsoft Office suite applications, including Word, Excel, and Outlook.

Work Schedule & Hours

• Variable hours: some evenings and weekends required.

Compensation:

• $45,000 -$48,000 yearly (Final salary offer contingent upon skills, knowledge, and abilities as they relate to the position)