HR Manager

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General Purpose

The Human Resources Manager is responsible for managing the execution of Meta House’s human resources strategy in support of the organization’s overall mission and strategic direction, and for managing the day-to-day operations of the HR function. This position supports the COO/HR Director through management of talent acquisition and retention, personnel policy development and enforcement, benefits and compensation package design and deployment, workplace disputes and conflict resolution, professional development and training, wellness, performance evaluations, succession planning, and organizational equity.

Salary range: $60,000-$80,000

Essential Functions of the Job

  • Foster a collaborative, productive, diverse, and inclusive workplace culture; demonstrate and model organization’s core values. Partner with COO/HR Director to manage DEAI initiatives.
  • Function as primary HRIS system Administrator, supporting management of HR function through efficient optimization, reporting, and monitoring of workforce metrics through HRIS system (Paycom), including turnover, hiring, attendance, wages, training, and safety.
  •    Manage all talent recruiting and retention efforts including background and reference checks; ensure appropriate staffing levels and anticipate organizational needs to proactively achieve desired workforce; manage new employee orientation process.
  • Collaborate with COO/HR Director to develop, document, and enforce personnel policies and procedures that maximize organizational efficiency; manage a system for documenting changes to organizational policies and appropriately communicating changes to all managers; manage consistent enforcement of personnel policies; educate employees on policies.
  • Manage compensation and benefit strategy in partnership with the COO/HR Director. Manage annual wage/salary evaluation and budget projections; accurately and efficiently manage open enrollment and all benefits administration.
  • Provide knowledge of Human Resources best practices and ensure compliance with employment/labor laws, ADA accommodations, and emerging trends, laws, and regulations; engage and act as liaison with outside legal counsel in partnership with COO/HR Director as needed.
  • Oversee and mediate all workplace disputes including employee complaints, disciplinary actions, and peer-to-peer conflicts; track, manage and respond to employee concerns related to organizational policies, management issues, discrimination/harassment allegations, and terminations; provide risk management consulting to proactively identify trends.
  • Manage, monitor, and track annual performance evaluation process including oversight for performance-based compensation/incentives and ensuring management follow-through on goals and objectives for individual employees.
  • Promote a positive working environment by requiring consistent accountability for behavior that violates organizational policies; recommend and assist with monitoring performance improvement plans; manage and document termination process when necessary and respond to claims for unemployment benefits.
  • Collaborate with COO/HR Director, Quality and Evaluation, Clinical Leaders and the Training and Administrative supervisory to identify and manage internal and external training and development opportunities for all levels of the organization; manage process for tracking and reporting out on participation.
  • Maintain accurate and secure personnel records including exempt/nonexempt status, time-keeping and absentee events; compile necessary performance and personnel-related reports; develop and maintain accurate job descriptions for all positions; manage effective utilization of human resource related technology to maximize efficiency
  • Oversee the processing of payroll and benefits by and ensure compliance with authorized garnishments and tax-related issues.
  • Collaborate with COO/HR Director to support strategic change management and operational improvement plans when necessary.
  • Lead employee engagement efforts including appreciation/wellness activities and other programs.
  • Manage separation process; conduct exit interviews with departing employees; supervise off-boarding and appropriate documentation.

Marginal Functions of the Job

  • Develop and coordinate external training; serve as instructor when appropriate.
  • Serve as representative of COO/HR Director in internal and external meetings focused on workforce development, workplace culture, and/or DEAI which may include meeting attendance and reporting.
  • Other duties as may be periodically or permanently assigned.

Qualifications and Requirements

  • Excellent verbal, non-verbal, and written communication.
  • Bachelor’s degree in human resources or related field required. Master’s degree preferred.
  • Five (5) years of experience in Human Resources and Benefits Administration preferred.
  • Previous management or supervisory experience required.
  • Knowledge and application of change management, organizational leadership, cultural initiatives, and DEAI required.
  • Prior experience working in Human Resources in a matrix setting with multiple shifting priorities required.
  • Prior experience with HRIS administration required.
  • Self-starter, able to successfully identify priorities and move deadline-based projects to completion with minimal direction.
  • Proficient computer skills including Microsoft Office Suite products including Word, Outlook, and Excel.
  • Driver’s license, good driving record and auto insurance required.

Other Skills Required

  • Ability to work independently, accurately, and efficiently with minimal oversight.
  • Ability to work collaboratively with other team members.
  • Ability to transition between projects throughout the day and multi-task when needed.
  • Ability to handle confidential information appropriately.
  • Ability to work well in a multicultural environment.
  • Excellent organizational and project management skills.
  • Advanced recruiting methods and techniques.
  • Strong attention to detail and accuracy.
  • Excellent interpersonal skills.
  • Effective time-management and organizational skills.
  • Advanced understanding of confidentiality principles related to personnel records.
  • Knowledge of federal, state, and local leave and ADA accommodation requirements.
  • Present with a professional attitude and appearance.
  • Ability to demonstrate sound judgement.
  • Provide excellent customer service.

Working Conditions and Physical Requirements

  • All Meta House staff are required to provide proof of vaccination for MMR, Varicella, and annual flu shot.
  • Adherence to a non-smoking work environment.

Able to:

  • Tolerate occasional hot or cold days.
  • Sit or stand for extended periods of time including alternating sitting or standing at will.
  • Lift and up to 25 pounds on a regular basis and 40 pounds on occasion.
  • Ascend and descend stairs using feet and legs.
  • Bend, stoop, twist, squat, and kneel to perform essential functions.
  • Reach overhead, and at or below shoulder level.
  • Read and enter text or data into a computer or other system.
  • Seize, hold, grasp, turn, or otherwise work with hands.
  • Touch, pick, punch or otherwise working with fingers.
  • Hear, understand, and distinguish speech and/or other sounds in order to communicate with clients and/or colleagues.
  • Express or exchange ideas by means of spoken word to impart oral information to clients or the public and convey detailed spoken instructions to others accurately, loudly, or quickly.
  • See clearly at approximately 20 inches or less including use of computers or tablet.
  • Visually identify clients and others for reasons including, but not limited to security, presence in the building, and medication dispensing.
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