Residential Clinical Supervisor (Full-Time)

Title: Residential Clinical Supervisor

Job Type: Full-Time – 40 hours/week, Exempt

Location: 2625 N Weil St. – Milwaukee, WI

Reports to: Manager of Residential Clinical Services

Department: Residential

Schedule: Monday – Friday, 8:00 a.m. – 4:30 p.m.(subject to change based on program needs); on-call rotation

Background 

Meta House is a non-profit organization dedicated to ending the generational cycle of addiction by healing women and strengthening families. This unique mission is at the heart of everything we do, inspiring our work and connecting us to our community. We offer a highly rewarding work environment where your contributions are valued and appreciated, and where you will have the opportunity to make a significant impact. 

General Purpose 

Provides timely clinical supervision, education, consultation, and guidance to the residential therapist team to ensure high quality continuity of client care in the 24-hour residential program.  Supports collaboration across all disciplines and programs. Assures continuous safety and alignment with Meta House programming, policy, and clinical best practices. 

Essential Functions of the Job: 

• Provide both scheduled and as-needed clinical and crisis management consultation and guidance to the residential therapist team. 
• Supervise Therapist Team, including hiring, onboarding, reviewing/evaluating, and providing professional development to assigned therapists. 
• Facilitate and document weekly group supervisions with therapist team. 
• Consult with Residential Admissions and Intake team on referrals, upcoming discharges, admissions, and intakes. 
• Provide education and consultation to residential support team (e.g. RSS and Peers) via team meetings, curbside consultations, office hours, and shift exchanges. 
• Provide 24/7 on-call and on-call back-up services, rotating with on-call therapists and Manager of Residential Clinical Services. 
• Manage and support all clinical documentation and program requirements, including prior authorizations, ASAMs, Medicaid rules, documentation/EHR, and RIPLE program.  
• Oversee therapist schedules and clinical activity, including billable hours/productivity 
• Participate in RIPLE review and communicate results to the team  
• Attend external meetings or events and/or engage in/lead clinical project work 
• Facilitate residential groups as needed plus cover groups and caseloads for therapist absences/vacancies.

Marginal Functions of the Job: 

• Other duties as periodically or permanently assigned 
• Participate in agency-wide policy/procedure or service committees as assigned  
• Participate in community resource meetings as assigned 

Qualifications and Requirements:

• Master’s Degree in Social Work, Psychology, or related field from an accredited university.  
• CSAC  
• LPC or LCSW
• Minimum 5 years related experience in a mental health and/or substance use treatment setting, providing individual and group therapy to adults.  
• Driver’s license, safe driving record, and proof of vehicle insurance  
• Inpatient or residential treatment experience preferred.  
• Team leadership or consultative experience preferred. 

Other Skills Required: 

• Rapid assessment, triage, and decision-making skills 
• Ability to communicate quickly and clearly in high stress situations 
• Skilled in Motivational Interviewing and other evidence-based therapeutic approaches. 
• Family-systems approach to recovery. 
• Knowledge of Trauma Informed Care and ability to address vicarious trauma 
• Knowledge of Mandated Reporting laws and the ability to assess and act as required.

Working Conditions and Physical Requirements: 

• Able to walk indoors and outdoors between buildings 
• Able to navigate stairs frequently 
• Able to sit or stand for prolonged periods of time 
• Bend, stoop, twist, squat, and kneel 
• Travel between facilities (driver’s license required)
• Able to hear and speak with clients 
• Able to read and document in client charts 
• Able to lift 20 pounds on a regular basis 
• Able to visually identify clients and others for reasons including, but not limited to: security and presence in building
• Tolerate a variety of temperature ranges
• Adhere to non-smoking work environment policies and vaccination requirement

Additional Information:

• This description was prepared to help evaluate various classes of responsibilities, skills, and working conditions. It indicates the kinds of tasks and levels of work difficulty required of positions given this classification. It is not intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under supervision. 
  • Nothing contained herein is intended or shall be construed to create or constitute a contract of employment between any employee or group of employees and Meta House. Meta House retains and reserves all rights to change, modify, amend, add to, or delete from any section of this document as it deems, in its judgment, to be proper.

Meta House is an equal opportunity employer. Employment and advancement opportunities are based on merit and qualifications. Meta House does not discriminate based on race, creed, color, religion, sex, age, national origin, disabilities, veteran status, marital status, sexual orientation, military status, or any other characteristic protected by state or federal law. We are committed to achieving excellence through cultural diversity. We encourage women, persons of color, persons with disabilities, veterans and members of the LGBTQIA+ community to apply.