Position Summary
Milwaukee Ballet is a premiere arts organization serving the Milwaukee community through world-class professional performances, dance education, and outreach initiatives. The Part-Time Receptionist will support administrative and school operations at Baumgartner Center for Dance in Milwaukee’s Historic Third Ward and Milwaukee Ballet School & Academy branches in Fox Point and Brookfield.
The ideal candidate will be a friendly, professional and service-oriented individual.
This is a part-time position working 15-20 hours per week, with a pay range of $11-$15 per hour. Hours may vary based on scheduling needs and availability, including evenings and weekends.
Responsibilities
- Greet and direct visitors, including guests, students and School & Academy families
- Act as first point of contact for resolving customer inquiries for all business areas including Patron Services, School & Academy, and Community Engagement
- Confirm and assist in registrations for “drop-in” classes
- Answer Milwaukee Ballet’s general customer service line; assist callers and direct calls accordingly
- Monitor all entrances and exits and direct people accordingly throughout the building
- Open the building at the start of the day and lock it at the end of the day, when first or last person on the desk schedule
- Coordinate ‘lost and found’ for MBSA and general guests
- Enforce Health & Safety Entry protocols
- Other duties, as assigned
Background & Qualifications
- High School diploma or equivalent
- Exceptional customer service and interpersonal skills
- Excellent verbal and written communication skills
- Able to take initiative, learn quickly and adapt to changing demands
- Proficiency in Microsoft Office Suite
- A passion for the performing arts
- Ability to speak both English and Spanish is desirable
Schedule & Availability
- Variable hours, preferably three or four 5-hour shifts per week within the following timeframes:
- Monday through Friday – 3:30 pm to 9:30 pm
- Saturday or Sunday – 7:30 am to 5:00 pm
- Occasional weekend evening shifts required, coinciding with performances and events
- Occasional weekday shifts possible, covering for absences
To submit an application and find more information please visit milwaukeeballet.org/careers