Executive Director

JOB SUMMARY: Milwaukee Children’s Choir (MCC) seeks a motivated, family-friendly, mission-driven person to fill its full-time exempt Executive Director position. This position is responsible for the administrative and development management of MCC operations. This position is accountable to the MCC Board of Directors (BoD), reports directly to the MCC Board President, and will work closely with the MCC Treasurer, Office Administrator, and Artistic Director. Beyond operational management, this position is the primary resource for family communication and volunteer coordination. The Executive Director is an ex-officio (non-voting) member of the MCC BoD.

GENERAL QUALIFICATIONS: The Executive Director must be passionate about working with youth, MCC staff, the BoD, and parents toward common goals. The best candidate will have:

• 3-5 years in Executive Director or similar role and scope
• A proven track record of establishing solid community and donor relations
• Experience managing nonprofit organizations including fundraising/development, budgeting, and financial management
• The ability to increase the organization’s financial resources
• Highly developed interpersonal communication skills
• A reputation for a strong work ethic and for building a welcoming work environment
• Flexible work schedule that could include evenings and weekends
• Technology capabilities, including but not limited to Excel, Microsoft Word, Quick Books, Google Workspace, Stripe, and Bloomerang

JOB DESCRIPTION:

Administrative Management and Work

• Establish and maintains systems for all office operations
• Performs ongoing assessment, reviews and updates departmental procedures, processes, and workflow to produce high-quality, cost-effective delivery of products and services
• Acts as the first point of contact for customers, including families, community partners, etc. via phone, email, and in person
• Coordinates communication and ensures matters are followed through to completion
• Oversee updates to the website regularly in collaboration with the Marketing Committee of the BoD and Office Administrator
• Manage and maintain up-to-date member database
• Manage all bulk and other mailings
• File invoices, tuition agreements, and other documents (physically and digitally)
• Order office supplies and manage supply budget
• Correspond with all prospective members and maintain audition database

Accounting, Development, and Fundraising

• Develop, execute, and monitor progress of comprehensive financial development strategy throughout the year and work with the BoD and staff to adjust as necessary
• Manages financial accounts in collaboration with the BoD Treasurer and outsourced accountant
• Coordinates financial transactions in the office, and on-site as part of special events, and monitors expenses to budget line items for proper expense allocation
• Manages deposits and processes payments to MCC and payroll for all staff
• Provides financial reports to the Finance Committee of the BoD necessary to prepare the annual budget, tax preparation, and the annual audit in accordance with governmental regulations
• Guide the strategy for cultivating, securing, and growing individual donors and corporate sponsors
• Identify and pursues appropriate funding opportunities from individuals, foundations, corporations, and government agencies
• Oversees fundraising sales and delegates coordination for pickup of products with families
• Provides support for office functions, including receipts and tax documents for donations, preparation of grant reports, etc.
• Prepare and send invoices, receive all incoming fees, and follow up with delinquent accounts
• Maintain accurate tour account records

Personnel and BoD Responsibilities

• Hire, train, and supervise administrative support staff and office interns
• Processes new employment paperwork upon hire
• Creates and manages new office staff and volunteer orientation
• Coordinates background checks of staff and parent volunteers
• Maintains insurance coverage for staff, as determined by BoD
• Attend all BoD and Executive Committee meetings, and other committee meetings as requested
• Works with the BoD and its Chairs to develop and process agendas for meetings, help them fulfill their functions, and carry out BoD directives
• Prepares or supervises the preparation of written reports and analysis for presentation to the BoD
• Identifies and attracts potential new BoD members

Production and Special Events

• Manages front of house for all performances
• Oversees logistics with venue, including delivery of equipment, and production budget
• Attend all MCC concerts, major fundraising events, and special guest performances as requested, working with parent volunteers to ensure smooth running events with superior customer service
• Prepare materials as needed for rehearsals and meetings
• Assist at choir rehearsals, if needed
• Coordinates volunteers for dress rehearsals and performances
• Manages ticket sales on-site as well as advance sales
• Responsible for front-of-house duties for annual fundraising event, including venue coordination, setup, volunteer coordination and processing of financial transactions
• Oversees and delegates seasonal operations like tuition management, keeps the chorister database up to date, communicates with parent volunteers, and coordinates uniform ordering