Case Worker

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Joy House – Milwaukee Rescue Mission Division for Women & Children. The women and children who come to us for emergency or long-term support rely on the safety, love and warmth of Joy House and its many services. We nourish and nurture them through training, education and spiritual guidance so they can make better lives for themselves and for their kids.

Joy House is looking for Christian women, with a heart’s desire to work with the homeless, to fill both full-time and part-time Case Worker positions. Case workers provide one-to-one advocacy and case management to Joy House guests and their children.

Work Schedule: Full-time (1:00pm-9:00pm) and Part-time (25 hrs per week 5pm-10pm) positions available

Location: Central Campus – 830 N 19th Street, Milwaukee, WI. 53233


  • Meet one-on-one with assigned guests, formally at least once per week and informally daily, to provide advocacy and case management
  • Work with community agencies and individuals to refer and inform guests of available resources
  • Assist with locating housing, employment and other resources necessary to gain self-sufficiency
  • Assess physical, spiritual and emotional needs of guests and assist with goal setting and direction in how to realize those goals
  • Ensure the gospel has been clearly communicated and understood by each guest
  • Provide spiritual mentoring
  • Schedule and execute intake of new guests
  • Maintain complete file records, case notes and forms of assigned guests to maintain communication and provide guests easy access to resources
  • Help ensure guests understand and follow premise rules and regulations
  • Work with co-workers as a team to ensure the safety and well being of all guests and maintain order throughout the shift
  • Assist manager in administering corrective actions with guests
  • Periodically assist with training of new staff
  • Assist staff with answering phones
  • Assist Hospitality team with tasks
  • Perform breathalyzer tests and urine screenings


  • Mature Christian Woman with a servant’s heart who is able to relate well with others in a diverse population
  • Undergraduate degree in applicable field (social work, psychology, sociology, nursing, women’s ministry) preferred
  • 3-5 years case management experience in related field
  • Culturally competent and relational with excellent organization, interpersonal communication and mentoring skills
  • An authentic, eager and influential role model with the ability to motivate and inspire
  • Computer literacy; competent working with database software and MS Office applications: Outlook, Word, Excel, PowerPoint
  • Ability to case note clearly and according to best practices
  • Ability and willingness to follow instructions, to be flexible and a team player
  • Ability to assist with resident quarantines and clean ups
  • Have a genuine concern for the salvation and spiritual welfare for all those encountered though the ministry of MRM, seeking to model and share the hope of the gospel within the established responsibilities for this position
  • A workplace demeanor consistent with a Christian church environment: civil, respectful, polite, and responsive
  • Be in agreement with and subscribe to the MRM statement of Faith and the MRM Statement of Biblical Convictions
  • Be a committed follower of the Lord Jesus Christ, which is evident in personal testimony and Christian conduct
  • Pass a pre-employment background check and drug test


  • Hiring range $19.93 – $21.04 hour (+ shift differential), based on candidate qualifications and experience.
  • Excellent Medical, Dental, and Vision Insurance
  • Health Savings Accounts with employer match
  • Life and Short/Long Term Disability Insurance
  • 401K with generous employer contribution
  • Paid holidays and generous PTO
  • Health Club reimbursement
  • Education assistance
  • Free onsite parking
  • Free meal available during shift
  • Business Casual/Casual Dress

* Benefits listed based on full-time employment

Click here to apply on our website.

The Milwaukee Rescue Mission is a 501 (c)3, charitable, non-profit church, Christian organization. Milwaukee Rescue Mission has an organizational religious exemption from the prohibitions contained in Title VII of the Civil Rights Act of 1964, as amended, concerning religious discrimination in employment.  We further reserve the right to discriminate or designate certain positions when a bona fide occupational qualification exists. Subject to the Constitution of the United States and all applicable state and federal laws, Milwaukee Rescue Mission does not discriminate in the administration and dissemination of its programs and services.

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