Program Assistant

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Position is responsible for administrative tasks related to NAMI Welcome Center operations, NAMI Signature Programs, and Community Education. Position will act as second facilitator for Middle School Art Therapy and Talk Therapy groups, and as the lead instructor for an in-class awareness program for fourth grade students.


  • Help maintain a safe, unbiased environment for participants to freely express themselves.
  • First point of contact for phone calls, center visitors, and Peer Recovery Center programs.
  • Maintain contact lists for schools, churches, counseling offices, and community organizations.
  • Weekly updates to FaceBook, Instagram, and Linked In pages.
  • Maintain volunteer folders and HOPE Connections program folders.
  • Assist and be present at outreach events and fundraising events.
  • Other duties as assigned.


  • Work closely with Middle School Program Manager to ensure smooth operations and program quality of middle school art therapy and talk support groups.
  • Act as second facilitator for all weekly middle school art therapy and talk support groups.
  • Follow direction and training from Middle School Program Manager for groups.
  • Participate actively in de-brief sessions and other meetings or communications regarding groups.


  • Manage all communication and scheduling of the NAMI Ending the Silence Program.
  • Coordinate with lead instructors and young adult speakers for NAMI Ending the Silence Programs.
  • Assist with communication, promotion, and registration for NAMI Family-to-Family Program.
  • Manage registration for NAMI Friends & Family Program.


  • Attend NAMI WI Mental Health Chat training.
  • Gather information for elementary schools throughout Washington County to implement Mental Health Chat in fourth grade classrooms.
  • Prepare powerpoint slides for Mental Health Chat.
  • Schedule and present Mental Health Chat Program in fourth grade classrooms.
  • Manage registration and follow-up for monthly QPR classes.
  • Maintain QPR Program folders.
  • Assist with and provide presentations on various mental health related topics.
  • Assist with material preparation for outreach activities.


  • Related Associates or Bachelors degree preferred. High school diploma or equivalent required.
  • Knowledge of mental health conditions and experience interacting with individuals living with mental health condition strongly desired.
  • Ability to present a variety of material related to mental health conditions to various audiences.
  • Excellent interpersonal skills, time management skills, and organizational skills.
  • Strong self-motivation, ability to take initiative, and manage a variety of diversified tasks
  • Excellent problem-solving skills with the focus of participant and outreach customer satisfaction.
  • Maintains confidentiality, a high degree of professionalism, and uses sound judgment.
  • Strong knowledge of all Microsoft Office Suite software.
  • Valid driver’s license and reliable transportation.
  • Must past background check.


While performing duties of this job, the employee is frequently required to talk, hear, stand, walk, sit, and use hands.


Ability to work under safe and comfortable conditions where exposure to environmental factors such as repetitive computer keyboard use, irate individuals and intimidation poses a very limited risk of injury. Work is generally performed in an office setting.

This position offers no benefits. Executive Director will attempt to be flexible as needed however, these decisions will be based on participants, programs, and organizational needs.

NAMI Washington County is an equal opportunity employer and encourages people of diverse backgrounds to apply. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Please send your resume and cover letter to  NO phone calls please.

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