Family Services Project Coordinator

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The Family Services Project Coordinator supports the Family Service Department and Prenatal Care Coordination team to ensure department and grant specific projects are timely, complete and reporting is accurate. The Project Coordinate will provide oversight on compliance and data related projects, including completion of grant reports for the Prenatal Care Coordinate team. The Coordinator completes billing for prenatal families along with overall data support for the department. The Coordinator oversees the procedures aligned with data collection to effectively support the flow of work and communication for the Head Start and Early Head Start Family Engagement Programs, as well as, the Prenatal Care Coordination Program. The Coordinator will utilize technology to extract and analyze data with timelines to ensure relevant processes are used to the fullest extent possible to ensure the highest level of quality programming meet and exceed applicable Office of Head Start Performance Standards, Department of Children and Families, and Next Door policies and procedures. The position will provide program leadership with on-going monitoring of data and Medicaid billing to ensure Next Door is in compliance at all times.


  • Support the compliance and relationship building of identified community partner to ensure paperwork is updated, maintain relationships with providers and community partners for referral into our PNCC program.
  • Verification of initial Prenatal Care Coordination (PNCC) paperwork and eligibility.
  • Review completed billing documents for Medicaid and bill in Forward Health, ensure documents are saved internally and provided to fiscal department.
  • Gather and compile statistical information for Family Services program reports.
  • Manage and support data for Next Door Programs within all (ChildPlus, Kindercharts and Daisey) data management systems, including entering data into the systems.
  • Generate weekly and monthly reports that show status of progress toward program goals and objectives.
  • Review and enter Daisey data for grant required checkpoints and contacts.
  • Lead for the annual CQI projects, including coordination of agency CQI team, leading ongoing meetings, while ensuring monthly CQI intervention planning and utilization of methods are completed by PE’s during individual home visits and socialization with PE Supervisor.
  • Complete the monthly CQI reports and upload into shared database.
  • Required attendance during grantee meetings, supervisor COP, data review meetings and in-person and/or virtual CQI project meetings. Point person for presentations for CQI and DQIP data.
  • Support the Family Services portion of Next Door’s Charter School Improvement Plan by collecting, monitoring and presenting relevant data on attendance, family engagement and other relevant topics.
  • Present data and project timelines, content and outcomes for small to medium sized groups of individuals, both internally and external partners.

Professional Development

  • Obtain 15 hours of continuing education annually.
  • Provide data base technical assistance and training to staff.

 Interdisciplinary Work and Collaboration

  • Provide oral and written data reports for interdisciplinary workgroups.
  • Participate in interdisciplinary groups to support the vision of One Next Door.

Assessment and Data Usage

  • Input and export data in multiple databases.
  • Gather and analyze demographic and service-utilization data.
  • Monitor data to ensure integrity and accuracy.
  • Provide monthly monitoring reports to Family Services including Home Base Programs.

Accountability and Performance Requirement

In the performance of respective tasks and duties, all employees are expected to conform to the following:

  • All staff members are accountable for knowing and performing the responsibilities associated with their individual position in an efficient and effective manner, understanding that each of us plays an integral role in the success of our mission. All staff will support the agency mission, vision and strategic directions and support administrative decisions. This must be demonstrated by maintaining a positive work environment by behaving and communicating in an appropriate manner with children, families, coworkers, supervisors and the public while achieving performance expectations.


  • Associate degree in a human services field.
  • Demonstrated experience with secretarial tasks and computer software such as database systems, Microsoft Office: Word, Excel, Power Point. 
  • Exemplar computer skills.

Special Position Requirements

  • The incumbent must have access to a personal vehicle to use on a daily basis, maintain a valid driver’s license and automobile insurance with liability limits of $300,000 (bodily injury) and $25,000 (property damage for each occurrence).

Work Requirements

  • Other duties as assigned.
  • Ability to work confidentially with sensitive/personal data is mandatory.
  • Effective organizational skills and be able to prioritize with minimal supervision. 
  • Experience with participants from diverse ethnic and cultural backgrounds is essential.
  • Manage multiple assignments with varying deadlines simultaneously.
  • Knowledge of Office of Head Start Performance Standards.
  • Excellent written and oral communication skills and strong organizational skills required.

 Safety and Health

Next Door is committed to providing a safe work environment and to foster the well-being and health of its employees. An essential part of all employees’ job is the development of safe working practices and the observance of safety rules, including:

  • Following safety warnings and directions at all times.
  • Using personal safety devices when required.
  • Reporting any unsafe conditions to their supervisor.
  • Following process for reporting suspected child abuse and neglect.
  • Reporting unsupervised children, after ensuring child’s safety.
  • Implement active supervision practices at all times, including transitions.
  • Ensure knowledge of each assigned child’s location at all times.

 Physical Demands         

  • Primarily active work; occasionally lifting up, holding or moving up to 50 lbs.

Physical Activity            

  • Bending, stooping, kneeling, sitting on the floor, walking/transporting, handling, reaching, climbing, balancing, crouching, crawling, talking and speaking clearly, hearing conversation level, smelling and seeing; ability to interact daily with children outdoors in varied weather condition.

Work Environment

  • Mainly office setting and travel to various sites for meetings.


  • Ability to make frequent, significant decisions to understand and react to the development process of children.
  • Ability to respond quickly and competently to an emergency or crisis situation in order to keep children safe.
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