$21/hour Full Time
Full time employees are eligible to elect health, vision, and/or dental insurance coverage upon successful completion of a 90-day introductory period or at open enrollment. Participation is voluntary, and the premium for all participating employees are covered in full by NourishMKE.
About NourishMKE
NourishMKE is a network of food centers building community through nourishment. We envision a more equitable work where people have enough resources to thrive. As the largest food center network in Milwaukee, NourishMKE is a stabilizing force in our neighborhoods. Through our programs we strive to leverage food to build relationships and address the holistic needs of community members. Since 1978, we have used a community-centered approach to address food access, food education, food sustainability, food advocacy and community connection.
The ideal candidate is adept at building and maintaining trust-based relationships, engaging stakeholders and applying an equity lens towards transforming lives and communities. As such, we strongly encourage applications from candidates who foster and promote the values of diversity and inclusion.
Job Purpose
The Bilingual Food Center Coordinator assists with site management across our four locations and home delivery program. The Bilingual Food Center Coordinator will work closely with the Operations Manager, Food Center Site Managers, and staff, overseeing daily operations including but not limited to data management, supervision and coordination of food pantry volunteers, restocking of food pantry items, serving our clients, and ensuring the center/s run smoothly. The Bilingual Food Center Coordinator is often the first point of contact for community members and volunteers, making them responsible for building community and demonstrating organizational values through establishing culture. The ideal candidate should demonstrate the ability to enhance and effectively deliver programs to diverse community members through understanding and value of language, culture, and community.
The Bilingual Food Center Coordinator will be responsible for our Home Delivery Program which provides monthly home delivered groceries to those unable to visit our food centers in person. This program is growing to support individuals identified through healthcare partners and will require working collaboratively with partners to adhere to program guidelines while working to find innovative ways of building community.
Primary Functions
- Realizes our mission of building community through nourishment
- Assists with the day to day operations of the Food Centers
- Assists with the clean, safe and efficient operation of the Food Centers
- Oversees Intake Procedures and assure that client’s information is recorded into our client database in a timely basis
- Oversee Volunteers; including assigning tasks, volunteer orientation, and making sure volunteers are engaged while serving at NourishMKE
- Involved in volunteer recruitment and scheduling
- Packs food pantry orders and stocks shelves as needed
- Updates and modifies food pantry guidelines as needed
- Oversees data entry and filing; including client intake and volunteer information
- Assists with other food center operations as needed
Knowledge – Skills – Abilities
- Affinity with the overall mission of NourishMKE
- Excellent communication skills- listening, speaking, and writing.
- Ability to relate comfortably with individuals from diverse racial, cultural, social, educational and economic backgrounds who work at our pantries and use our services
- Mission-motivated with the ability to take initiative in challenging situations
- Ability to build trust-based relationships with guests, staff, and stakeholders
- Possess emotional maturity to meet people where they are
- Navigate and transform situations involving conflict
- Excellent computer skills, proficient with MS Office applications, experience with CRM preferred.
- Excellent attention-to-detail.
- Valid driver’s license and a clean driving record.
- Ability to drive a transit van.
- Willingness to learn, adapt, grow, and work as a team.
- Fluency in Spanish/English is required
Organizational Structure
Reports to: Operations Manager
Collaborates with: All Staff, Volunteers
Work Type: Hourly, Full Time (100%)
Specifications
Appropriate experience may be substituted for education on an equivalent basis
Minimum Required Education: High School Diploma or GED
Minimum Required Experience: 1 year of related experience
Preferred Education: Bachelor’s
Preferred Experience: 3-5 years of related experience
Field: Social Work, Nonprofit Management, Operations, or related field
Certification: None
Job Scope
Complexity – regularly applied judgment to accomplish tasks; develops policies and procedures
Impact – errors may cause moderate damage; accuracy highly important
Autonomy – performs work independently with regular check-ins; supervision available as needed
Communication – occasionally resolves conflicts; adapts communication style to audiences
Responsibility – advises others
Confidentiality – regularly prepares and uses confidential information
Leadership – acts as a role model
Physical Requirements
Work requires lifting moderate weight materials (up to 50 lbs), standing, or walking continuously.
Sensory Acuity
Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.
Work Environment
Open office workspace with an active team atmosphere. Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids.
Performance Dimensions
Collegiality
Exhibit confidentiality, honesty, and actions that build trust and strengthen relationships. Listen to others and effectively communicate in a clear and concise manner through written and verbal communication. Demonstrate respect and commitment to the values of diversity and equity; seek out and incorporate diverse perspectives into decision-making.
Excellence and Creativity
Exhibit initiative and ingenuity by taking ownership of tasks to proactively improve services, avoid problems, or develop opportunities. Generate novel and valuable ideas to impact institutional missions.
Identify and implement new methods to increase efficiency and quality.
Education and Development
Displays an ongoing commitment to continuous learning and self-improvement in one’s area of responsibility. Actively seek out mentorship and learning opportunities that can be applied to current and future work activities. Develop and maintain professional affiliations. Participate in design, development, and/or evaluation of instructional materials, methods, courses, or programs.
Agility and Judgment
Remain flexible and versatile in rapidly changing environment and adapt quickly to changing circumstances. Change behavioral style or method of approach when necessary to achieve a goal. Make timely and sound decisions based on analysis of information, experience, and logic. Show reliability and accountability in the successful completion of all work.
Stewardship and Institutional Citizenship
Support transformational change to achieve institutional vision and strategies. Be an active and thoughtful participant in institutional initiatives, meetings, and committee work. Conserve resources and use in an efficient and cost effective manner across all institutional missions. Look for ways to improve and promote quality within area of influence.
Background Check
Employment in this position may be contingent upon successfully completing a background and criminal history check and/or driving record check.
Equal Opportunity Employer
NourishMKE is an Equal Opportunity Employer. We are committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual’s race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Applicants or other members of the NourishMKE community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.
Diversity and Inclusion
NourishMKE is committed to creating an inclusive and welcoming workplace that includes individuals with diverse backgrounds and experiences. We believe that embracing human differences is critical to realizing our mission of nourishing the community, and we recognize that a healthy and thriving community starts from within. We strive to integrate our human and social differences into NourishMKE’s functioning, strategies and culture to create a diverse and equitable workplace. If you believe embracing individuality and working together makes us stronger, then NourishMKE is the place for you. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.
Confidentiality
Employees that have access to NourishMKE, affiliate, subsidiary, or student data or Protected Health Information
(PI), or research protected information are obligated to protect the confidentiality and proper use and access of this information in order to prevent loss, misuse, unauthorized access, unnecessary identification, or security breaches.
Completeness
This job description is not an employment contract and NourishMKE may modify this document at any time. This document is intended to indicate the types of tasks and levels of skill, effort, and responsibility required by positions assigned this title. This information shall not be construed as a declaration of the specific duties and responsibilities of any particular position. It is not intended to limit or modify the right of any supervisor to assign, direct, and control the work of direct reports. The functions described are not to be interpreted as exclusive or all-inclusive of the various functions performed.
To apply email jobs@nourishmke.org. In your cover letter please share how your lived experiences and understanding of language, culture, and Milwaukee communities would help support your work.