Volunteer & Donor Relations Coordinator (part‑time)

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Mission: PEARLS for Teen Girls is improving quality of life and strengthening our community one girl at a time by empowering young women with self-development tools, guidance and support to strive for better, brighter futures by living out the PEARLS values:                           

Personal Responsibility | Empathy | Awareness | Respect | Leadership | Support

Reporting Relationship: Director of Development

Supervision: No direct reports

FLSA Status: Non-Exempt, Part Time (20 hours/week)

Position Overview: With the support of management, leads the vision for volunteerism in the organization. Mobilizes and manages volunteers and introduces and ensures effective volunteer management practices and standards within the organization. 

Key Responsibilities:

  • Continually review and improve standard operating procedures associated with volunteer program.
  • Develop and implement and ongoing volunteer recruitment process.
  • Represent PEARLS within the community; cultivate relationships to build volunteer awareness.
  • Develop and maintain relationships with key stakeholders.
  • Review and improve volunteer training program.
  • Track volunteer engagement and hours served.
  • Develop annual calendar for volunteer training/orientation.
  • Manage volunteer relationships and personnel issues that arise with volunteers (in consultation with HR).
  • In coordination with Marketing & Communications Manager, develop communications materials to strengthen volunteers’ connection to PEARLS.
  • In coordination with the Director of Development, establish and document Volunteer Program outcomes measures and evaluation methods.
  • In coordination with the Director of Development, provide stewardship of volunteer relationships.
  • Plan and implement formal and informal volunteer recognition activities.
  • Work in partnership with PEARLS staff, PEARLS girls, and volunteers to ensure maximum attendance and successful implementation of volunteers at various PEARLS events.
  • Support the Fund Development Team in event planning and logistics.
  • Seek new processes to increase the efficiency and efficacy of stewardship process.
  • Other duties as necessary and or assigned.

 Necessary Skills:

  • Tech Savvy—ability to navigate within Microsoft products and database programs (PEARLS uses Donorview to track donor/volunteer relationships)
  • Effective Communicator—clear, candid and caring
  • Critical Thinker and Problem Solver—able to approach challenges with innovation
  • Proactive—able to anticipate needs and opportunities and resolve issues before they occur
  • Resourceful—able to develop and manage budget effectively and efficiently
  • Organized—ability to manage multiple projects at once
  • Ability to establish and maintain strong youth-adult partnerships
  • Ability to work independently, as well as within a team context to achieve organizational goals/outcomes
  • Strong team building and negotiation skills

Minimum Requirements: Bachelor’s Degree or equivalent experience, strong interpersonal, team building, and writing skills. Experience in volunteer coordination and/or supervision. Some experience and/or knowledge associated with fundraising. Computer skills required.

Language Skills: Ability to read and interpret documents, such as policy and procedure guidelines and fiscal reporting requirements. Ability to write routine reports and correspondence. Ability to generate reports for use by others. Ability to speak effectively before groups of youths, adults, and professionals.

Mathematical Skills: Ability to perform basic high school mathematical operations. Ability to complete service delivery statistical reports, including outcome measurement achievement. Ability to complete basic financial activities, including billing procedures and budget maintenance. Ability to operate and have working knowledge of basic computer software, including word processing.

Other Skills and Abilities: Ability to respect and maintain confidentiality. Ability to work with non-judgmental attitude in a population comprised of diversity in gender, socio-economic and ethnic group, sexual orientation, and physical or mental abilities. Ability to work within the parameters of the program and be able to work in an environment where there is frequent exposure to stressful/critical situations. Ability to use standard office equipment.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this position, the employee is regularly required to use hand to finger, handle, or touch object, and to talk and hear. The employee is frequently required to stand, walk, and sit. The employee is regularly required to work in outside environments, occasionally during periods of inclement weather. The employee is occasionally required to reach above shoulders; climb or balance; stoop, kneel, or crouch.
  • The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.
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