Facilities and Maintenance Coordinator

Job Title: Facilities and Maintenance Coordinator

Location: Milwaukee, WI – Washington Park Neighborhood

Position Type: Full-time

Reports to: Property Manager

Compensation: $52,000-60,000 annual salary (based on experience and qualifications)

 Overview:

Established in 1962, Rooted & Rising – Washington Park (formerly United Methodist Children’s Services/UMCS) has a deep commitment to and long-standing presence in Milwaukee’s Washington Park neighborhood, where it has provided a wide range of social service programs and assistance to individuals and families, including supportive housing, community organizing, emergency food resources, social work and childcare.

With 72 units of housing, individualized case management, and a positive living environment, Rooted & Rising helps individuals and families create stability for their everyday lives and set goals for their future.  The Rooted & Rising Facilities and Maintenance Coordinator role requires a people-oriented, mission-driven professional who shares the agency’s goals of addressing the affordable housing crisis in Milwaukee and assisting families in need to move to greater levels of self-sufficiency.

The Facilities and Maintenance Coordinator is responsible for the overall maintenance, appearance, cleanliness and efficient operation of the Rooted & Rising housing and community/commercial spaces on a daily basis.  This position will oversee, resolve and support the maintenance and repair needs of all residents and tenants and will coordinate closely with the Property Manager, tenants, vendors, Rooted & Rising staff and other stakeholders to foster a productive and positive living environment for the community of residents.

Primary Job Responsibilities:

• Walk the exterior of buildings each day checking for any maintenance problems. Record and schedule tasks to be completed. Replace exterior light bulbs as necessary.
• Check vacant apartments for needed repairs and complete those repairs.
• Repair and replace locks and dead bolt locks as needed. Rotate locks at turnover.
• Grout tiles and caulk tub/toilet/sink as necessary.
• Check all doors and windows for proper operation and weather stripping, paying particular attention to all fire doors and building entry doors.
• Repair and replace windows and screens.
• Conduct monthly smoke and carbon monoxide detector checks in 100% of the households on their property.
• In coordination with the Property Manager, design and implement a pro-active preventative maintenance program for the entire set of properties. Plan should be comprehensive and include all preventive maintenance needs for electrical, plumbing, mechanical, HVAC operations.
• Test all emergency lighting in accordance with the preventive maintenance program.
• Responsible for conducting all apartment inspections in coordination with the Property Manager
• Plumbing
  • General plumbing repairs, including replacing faucets, seats and washers
  • Replace/repair garbage disposals; unplug toilets and drains
• Electrical
  • Handle general electrical repairs, including replacing light switches, fixtures, outlets and fuses; replace phone jacks
  • Replace/repair exit lighting
• Prepare trash dumpsters for scheduled pick-up:
  • Support Property Manager to maintain log of trash pick-ups to verify billing.
  • Maintain dumpster enclosures in clean, working condition
• Common area and apartment work orders:
  • Receive work orders from the Property Manager and coordinate with Property Manager to prioritize and develop a plan and timetable to complete those requests
  • Coordinate and communicate respectfully with tenants when entering their unit
  • Provide the Property Manager with confirmation of work order completion
• Carpentry
  • Sheetrock repair, paint & texture; general carpentry & drywall repairs
• Mechanical:
  • General repair & replacement of appliances
  • Air conditioners: clean filters, compressors and condenser coils
  • All general heating control repairs and filter cleaning/replacement
• Boiler/Mechanical room:
  • Maintain in clean condition
  • Be familiar with operational procedures of heating systems
  • Check and record daily operations of heating systems on boiler log
  • Be familiar with operational procedures of hot water heaters
• Inventory:
  • Maintain a comprehensive inventory of all agency tools, machines, and supplies on hand, ensuring all items are organized and stored securely on the jobsite, assessing what tools and supplies are needed for maintenance and turnovers to be completed, and purchasing needed items with the approval of the Property Manager and/or Executive Director. Strict adherence to the agency procurement policies is required. Property Manager and/or Executive Director will audit the inventory on a regular basis.
  • Oversee disposal of old/broken inventory and building/maintenance debris according to applicable state and local laws and ordinances, as well as in accordance with agency policies and practices.
• Be familiar with the location of power, water and gas turnoff valves, clean-out traps, fire extinguishers and fire hydrants on the property
• Coordinate with the Property Manager to develop a plan for seasonal snow removal; ensure that walkways, steps and entrance areas are safe and free of ice/snow
• As applicable, support and supervise property caretakers with their duties and report back to the Property Manager to confirm those tasks are being completed
• Create and maintain a safe work environment, immediately report any safety concerns to the Property Manager

• Attend tenant meetings in coordination with other Rooted & Rising staff

• Be available and on-call as scheduled by management for after-hour maintenance-related emergencies
• Adhere to all Fair Housing laws and regulations
• Other duties as assigned by management; some duties may change based on organizational needs

Qualifications and Skills:

• Dedication to the mission of Rooted & Rising and the people we serve
• Strong interpersonal skills
• High level of organization and attention to detail
• Ability to manage stressful situations, multi-task and stay on schedule
• Maintain a friendly and customer service-oriented approach to co-workers, vendors and tenants
• Ability to clearly communicate orally and in writing with co-workers, vendors and tenants
• Ability to use smart phone and computer applications to manage and resolve work orders
• Sound judgement and reasoning skills, particularly as it applies to tenant relations and safety and well-being
• Ability to use hand and power tools, move heavy machinery and appliances safely, and perform other physical tasks associated with property maintenance
• Valid drivers’ license, insurance and ability to drive, strongly preferred; driving record review required for use of agency vehicle
• Criminal background check will be completed

Physical Skills:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Ability to frequently lift or move 20-70 pounds regularly, more on occasion.
• Ability to often move appliances and heavy machinery correctly and safely.
• Ability to frequently, walk steps, climb ladders, scaffolding, ramps, etc.
• Frequent kneeling or bending.
• Ability to maintain equilibrium when working in high places.
• Stooping, requiring full use of lower extremities and back muscles.
• Frequent reaching and extending of arms and hands.
• Frequent handling of items of various sizes and weights. Must be able to seize, hold grasp, turn or otherwise work with one or both hands. Fingers involved only to the extent that they are an extension of the hands.
• Frequent crouching down and forward by bending legs and back.
• Duties may require contact with human and/or animal waste; proper safety precautions must be taken.
• Work environment is indoor/outdoor work as needed. Temperature ranges may be very cold to very hot.

Experience:

• High school diploma, GED, or equivalent, preferred
• 3-5 years of experience in maintenance field, preferably with affordable housing programs, with the ability to take on increased responsibilities
• Experience interacting with families and tenants in a positive, respectful manner

Benefits

• Paid time off vacation/holidays; Employer-supported 403(b) retirement/savings plan; Individual Coverage Health Reimbursement Allowance (ICHRA); Life insurance; Discounted onsite childcare available via the Growing Tree Children’s Center; Short-Term Disability.

To Apply: send cover letter and resume including three professional references with contact name/title/company/phone number to the email address or mailing address shown after clicking on the “Learn How to Apply” button below.

Incomplete submissions will be dismissed.

Rooted & Rising – Washington Park is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.