Parent Partner Coordinator (Lived Experience Coordinator)

Parent Partner Coordinator 

Supervisor:  Director & Engagement Manager

Location: Greater Milwaukee

Pay Range: 32 hours/week @ $20-23/hour

Vision

At the heart of Safe Families for Children (SFFC) is the belief that local churches and community organizations play a vital role in extending hospitality to families in facing overwhelming circumstances. Without their partnership, Safe Families cannot thrive. We also believe that broader community organizations are key in addressing the problem of social isolation, child abuse and neglect.

The Parent Partner role exists to ensure these partnerships grow and flourish in a way that truly strengthens our families. This position is crucial to the long-term health and sustainability of our mission.

Position Summary: 

The Safe Families model is rooted in the power of radical hospitality to create a world in which children are safe and families are transformed. We believe strong parent engagement, collaboration, and leadership are essential to building relationships of mutual respect and deepening organizational understanding as we support families facing adversity. Parent leadership is about empowerment, not rescue—standing with, not looking down. Parent Leaders are Safe Families parents who are committed to making positive change in their families and communities by using their lived experience in the Family Friend or Parent Advisory Committee (PAC) programs to give back. Warm, caring, and collaborative, Parent Leaders are natural connectors who share resources, offer listening ears, and foster peer support. This role serves as a key bridge between families and the organization, creating ongoing opportunities for connection, increasing parent voice, and representing the interests of parents within Safe Families while helping grow awareness and engagement across the community.

Core Responsibilities: 

• Help to train Parent Allies and volunteers in Mobility Mentoring
• Help to implement a higher level Trauma Informed Care Training with volunteers and staff
• Support parents seeking help with coaching and peer support
• Create social events for parents to attend
• Oversee Parent Advisory Committee and expand leadership roles within the PAC
• Advocate for Safe Families in the community and with church partners
• Be a champion for the compassionate ethos of the charity, which is rooted in the historic Christian tradition of showing kindness and hospitality to those in need.
• Attend weekly staff meetings
• Identify new opportunities for engaging parents and families and identifying parents
• with leadership interests and/or potential.

Additional Opportunities

• Creatively share the Safe Families story through local podcasts, blogs, luncheons, community events, or other platforms
• Relay common questions and concerns to Safe Families staff to strengthen trust and understanding
• Maintain a clean and professional presence on in person and on social media

Required Skills: 

• Lived experience either with Safe Families or with the child welfare system in general.
• Excellent written and verbal communication abilities with strong follow-through.
• Ability to work independently and prioritize tasks effectively.
• Strong attention to detail and problem-solving skills.
• Pursues constructive feedback resulting in personal growth and impact.
• Deep commitment to Safe Families’ mission and work.
• History of espousing our core values of radical hospitality, intentional compassion, and disruptive generosity.
• Must be able to communicate and work effectively with all team members..
• Excellent telephone manner conveying both compassion with struggling parents and credibility with referring agencies.
• Discretion in dealing with confidential / sensitive information.

Benefits

• 401k
• Parental Leave
• Paid holidays
• Generous PTO
• Mileage Reimbursement for business travel
• Technology stipend