Communications and Outreach Coordinator

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At serving Older Adults of Southeast Wisconsin Inc. (SOA), we envision a community where every adult 50 and better will be connected to the resources they need, and the opportunities that interest them, throughout the entire aging process.  SOA manages 5 Senior Centers for Milwaukee County and creates and delivers educational, social, and recreational activities for older adults, including lunch 5 days per week.  We also recently started an innovative program “Tech Connect” to better serve our participants.

Position Summary:

Reporting to the Director of Marketing and Development, the Communications and Outreach Coordinator uses social media, print media, website updates and email to communicate and promote the organization’s activities and programs to current program participants and others in the greater Milwaukee area to increase awareness of, and participation in, programs offered by SOA.  This position also assists with outreach efforts, grant writing, and donor stewardship to increase resources available for older adult programming.


  • Increase outreach and promotion of activities through the use of marketing sources, such as social media, the SOA website, emails, and print media, to promote programming and expand senior center participation.
  • Maintain and update the SOA website, Facebook page, and other social media – redesigning sites as needed and creating engaging test, image, and video content.
  • Assist with outreach to Milwaukee area congregations, non-profits, businesses, and government entities to increase awareness of SOA’s programming for older adults.
  • Assist with mailings for participants, community partners, and donors.
  • Coordinate the development of communication and marketing materials.
  • Assist with expanding list of business and organizations for distribution of The Connection and coordinate distribution with Center Managers and Coordinators.
  • Regularly monitor activity on SOA social media and share data with SOA leadership.
  • Train co-workers on the use of social media.
  • Coordinate logistics for resource fairs and open houses.
  • Coordinate print, email, website, and social media communications to current participants to increase program participation.
  • Leverage relationships with businesses, congregations, government entities, and other nonprofit organizations to produce support for SOA’s programs and services.
  • Work in conjunction with Director of Marketing and Development to create a social media strategy and goals to increase outreach and awareness programs.
  • Manage donor databases, maintain the accuracy of all information , enter all donations, and coordinate stewardship donors.
  • Other duties as assigned.


  • Bachelor’s Degree in a related field.
  • One year of creating and maintaining a nonprofit or business social media output is desirable.
  • Must be computer proficient and able to learn new software and successfully apply it to SOA’s media outreach.
  • Excellent oral and written communication skills.
  • Foster positive relationships with current and potential business partners.
  • Demonstrated ability to use social media and other public relations avenues to achieve results.
  • Strong skills recruiting and working with volunteers.
  • Must be able to work well with people from all cultures and backgrounds.
  • Must have a valid driver’s license, access to a vehicle, and adequate vehicle insurance.
  • Must be able to meet routine office physical demands including, carrying up to 20-pound objects and possessing the dexterity and vision to operate office computers and equipment.

The salary range for this position is $37,500 – $42,500

If interested, please send your resume and cover letter to

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