Youth Service Facilitator

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  • Full-Time
  • West Bend, WI
  • Job Type Details: Full-time; salary w/ benefits; $46-$52K; hybrid (remote & in office)

Sirona Recovery is proud to offer a competitive benefits package which prioritizes the physical and mental wellbeing of our staff including:

  • Hybrid/flexible schedule, some remote work!
  • 11 PAID holidays each year
  • PAID day off for your birthday
  • 24 hours of personal time
  • PAID vacation and sick time
  • Affordable health and dental insurance including voluntary Accident or Critical Illness plans
  • FREE vision insurance
  • Tuition Reimbursement
  • Career growth through FREE trainings during work hours including trainings that satisfy Continuing Education Units for licensing requirements
  • FREE disability insurance
  • FREE life insurance
  • Health Savings Account, Flexible Spending Account, 401K
  • Parking Reimbursement
  • Mileage reimbursement (full IRS rate)


Youth Comprehensive Community Services (CCS) is a voluntary program designed to provide in-home mental health support and services to youth and their families who have mental health and/or substance abuse diagnosis. CCS helps individuals live their best lives by providing client-centered and selected services tailored to their unique needs including case management, therapy, mentoring, and other services as needed to meet self-identified goals.

The Youth CCS Service Facilitator will be responsible for community-based support for the mental health and behavioral needs of youth and families. Service Facilitators support families through connection to community resources, client-centered services, and a strengths-based approach to healing. Additionally, they are responsible for completing clinical assessments and for developing a network of community support and resources.


  • Ability to work in-home with children and families, as well as coordinate services with ancillary providers within the community
  • Ability to multi-task and prioritize work within the community; in conjunction with the timely completion of documentation to support the work completed in the community
  • Ability to take initiative and act quickly and independently when the situation demands it; sees a need and takes appropriate action without being prompted or reminded; demonstrates an ability to effectively deal with crisis situations
  • Understanding of and experience providing services through person-centered and Trauma-Informed Care lenses; experience with DBT, preferred
  • Ability to exhibit professionalism while working effectively and harmoniously with staff, program participants, social service agencies, legal parties, and the public
  • Demonstrate an understanding and practice of cultural humility and the ability to work well with individuals from diverse economic, racial, and ethnic backgrounds and LGBTQ+ identities
  • Proficient in Microsoft Office (including Outlook, Word, and Excel), web-enabled databases, and computer file systems


  • Bachelor’s Degree in Social Work or a related field required, Masters level/Certified Providers preferred
  • At least one year of experience working in the Mental Health &/or Substance Abuse field, preferred
  • Pass a pre-employment background check
  • Valid driver’s license and automobile with insurance
  • Ascribe to & champion The Difference Principles


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