Survivor Advocate – Youth

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Job Title: Survivor Advocate – Youth

Position: Full-time, Mon – Friday rotating 1st and 2nd shift; weekend availability

Classification: Non-Exempt

Department: Advocacy

Reports to: Support Services Supervisor/Director of Shelter and Transitional Living

Location: 505 Building

Job Description:

Mission: The Women’s Center is committed to providing safety, shelter and support to empower all impacted by domestic abuse, sexual violence, child abuse, and trafficking.

Summary/ ObjectiveThe primary responsibility of this position is to provide advocacy and support to children affected by domestic abuse and sexual assault/abuse.

Essential duties and responsibilities:

  • Ensure clients of all ages, genders, and races receive trauma-informed services including crisis intervention, safety planning, emotional support, advocacy, and information and referrals through outreach including follow up calls and in-person advocacy.
  • Guide clients in the development of skills or strategies for coping with their trauma, individually and through workshops and support groups.
  • Advocate for clients with legal, medical, school, and other community systems.
  • Encourage clients to identify and express their feelings appropriately.
  • Assess clients for risk of suicidal ideations.
  • Assist children and young adults in recognizing external supports.
  • Model appropriate play following appointments in the childcare space.
  • Assist in childcare during groups and workshops for supportive programs including Shelter and Transitional Living.
  • Facilitate children’s group, teen workshops and collaborate on activities that promote positive caregiver/child relationships.
  • Collaborate with the Adult Advocates, Family Advocate, Shelter and Transitional Living Advocate to provide support and programming to families.
  • Provide back up support on the 24-Hour Hotline.
  • Assist in shelter with youth residents when evening appointments are not scheduled.
  • Ensure and maintain confidentiality and completion of records relating to client’s progress including federal- and state-mandated forms and notes in accordance with agency procedures.
  • Develop and maintain cooperative relationships with appropriate individuals and organizations in the community to enhance services to children.
  • Participate in training staff and volunteers in-house and in formal Women’s Center training.
  • Adhere to organizational compliance with all local, state and federal regulatory agencies.
  • Ensure compliance with all safety and work rules and regulations. Ensure the maintenance of departmental housekeeping standards.
  • Complete other duties as needed and/or requested by supervisor to align with mission and vision of the organization.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills:

  • Knowledge of child abuse and neglect, sexual assault/abuse, and domestic violence.
  • Strong advocacy, active listening and crisis intervention skills, including group facilitation skills.
  • Excellent communication and public speaking skills, written and oral – talking and writing effectively in order to convey information appropriately to needs of the audience.
  • Proficient with Microsoft Office Suite.
  • Excellent organizational skills and attention to detail.
  • Sensitivity to issues faced by survivors of interpersonal violence.
  • Ability and willingness to work both individually and as part of a team with other staff in provision of services to clients.
  • Active listening – giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Reading Comprehension – understanding written sentences and paragraphs in work related documents.
  • Time Management – managing one’s own time effectively.
  • Service Orientation – actively looking for ways to help people.
  • Coordination – adjusting actions in relation to others’ actions.
  • Critical Thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Judgment and Decision Making – considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Monitoring – monitoring/assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.


  • Associate degree in Human Services or related field required. Bachelor’s Degree in Social Work, Psychology, or other related degree preferred.
  • A combination of 2-years professional experience working with trauma survivors and education will be considered in lieu of a college degree.

Language Skills: Ability to read, write and comprehend English. Bilingual Spanish/English preferred.

Reasoning Ability: Ability to utilize critical thinking- such as using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Certificates, Licenses, Registrations: Requires a valid Wisconsin Driver’s license and proof of insurance.

Other Skills and Abilities:

Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • This is a largely sedentary role; however, some filing is required.
  • This would require the ability to lift up to 25 lbs.
  • Requires some movement up and down stairs.

Work Environment: The Work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essential functions.

  • The employee may perform some work- related travel.
  • Works predominantly indoors but may need to go between different buildings.
  • The noise level in the work environment is usually moderate.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

AAP/EEO: The Women’s center is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

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