Supportive Housing Social Worker

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Supportive Housing Social Worker

Job Description and Announcement

Location: Milwaukee, WI – Washington Park Neighborhood

Position Type: Full-time

Compensation: $45,000-50,000 base annual salary, experience and qualifications considered

Reports to: Director of Housing and Social Services

Agency: United Methodist Children’s Services of WI, Inc. (UMCS)


Established in 1962, UMCS has a deep commitment to and long-standing presence in Milwaukee’s Washington Park neighborhood, where it has provided a wide range of social service programs and assistance to low-income, marginalized families, including affordable housing, community health promotion, community organizing, emergency food pantry and family resource center, social work and childcare.

Under the supervisor and support of the Director of Housing and Social Services, the Supportive Housing Social Worker is responsible for the direct provision of social work services to individuals and families who are residents of the UMCS supportive housing program and to other program participants within the Washington Park neighborhood. The Supportive Housing Social Worker will serve as a liaison to community partners and service providers and will connect individuals and families with needed resources. They will be an advocate for the needs of families throughout the neighborhood, particularly for residents of UMCS’s supportive housing program who have been referred by our partners at Milwaukee County Housing Division, the Impact-led Coordinated Entry system, and Hope House.

Primary Responsibilities and Essential Job Functions:

  1. Assess needs and develop case plan with residents of UMCS’s supportive housing program as requested and appropriate
  2. Develop, implement and monitor each supportive housing resident’s goals, objectives, and case plan. Provide assessment, casework and group work services. Integrate and coordinate an array of community resources, i.e. social, recreational, educational, medical, mental health, advocacy, psychotherapy, consumer credit counseling, family life education, psychological testing, and AODA assessment/treatment.
  3. Maintain required documentation in the case record according to UMCS policies, donor rules and regulations and quality assurance standards
  4. Maintain appropriate productive working relationships with community and natural support systems
  5. Participate in team meetings, supervisory conferences, and other UMCS meetings as assigned; actively contribute to team process
  6. Provide for safety, security and confidential treatment of clients and client records
  7. Support the Director of Housing and Social Services and Property Manager with initial screening of UMCS supportive housing program applicants
  8. Develop and implement case plans when necessary to improve resident’s daily living and housekeeping skills
  9. Address and resolve supportive housing non-compliance with program rules and regulations
  10. Support residents’ efforts to engage with neighborhood initiatives, events and activities
  11. Develop supportive housing residents’ daily living skills, housekeeping, parenting education, and budgeting through the following methods: modeling, demonstration, working with the parent, providing written material, class instruction, and more
  12. Plan and implement educational classes, support groups, seminars, and daily living programs for supportive housing residents and other neighborhood families
  13. Provide comprehensive housing services to people referred to UMCS by Coordinated Entry, including locating housing resources, navigating housing systems in Milwaukee County and advocating for housing needs
  14. Complete and maintain written records, files, and reports associated with the areas of responsibility of the position
  15. Complete approved in-service training necessary to maintain Wisconsin social worker certification
  16. Contribute to growth, development, mission and vision of United Methodist Children’s Services
  17. Represents the Agency to community groups and partner organizations as assigned
  18. Complete additional assignments and tasks as assigned by UMCS administration

Qualifications:/Knowledge, Skills and Abilities:

  • Knowledge and experience in child development, parenting education, and case management
  • Knowledge of community resources and ability to collaborate with community resources
  • Knowledge of Federal and State social service programs and resources
  • Demonstrated awareness of boundary/safety and confidentiality issues inherent to case management
  • Skill in using computers and Microsoft Office software; particularly Microsoft Excel, Outlook, Word and Publisher
  • Ability to work weekday evenings and weekends on occasion
  • Ability to write and speak clearly, must be comfortable with public speaking
  • Ability and comfort to communicate effectively with diverse client populations and the broader community
  • Ability to both work independently and function effectively as a team member

Education and Experience:

  • Bachelor’s Degree in Social Work
  • Previous experience working with community-based organizations and supporting individuals and families

Basic Requirements:

  • Maintain State of Wisconsin Social Work Certification
  • Must have a valid driver’s license, a vehicle and automobile insurance
  • Requires City of Milwaukee residence at time of hire


Paid time off vacation/holidays; Employer-supported 403(b) retirement/savings plan; Individual Coverage Health Reimbursement Allowance (ICHRA); Discounted onsite childcare available via the Growing Tree Children’s Center; Short-Term Disability.

To Apply: send cover letter and resume including three professional references with contact name/title/company/phone number to:

or mail to:

Human Resources: CONFIDENTIAL
United Methodist Children's Services of WI, Inc.
3940 W. Lisbon Avenue
Milwaukee, WI 53208

Incomplete submissions will be dismissed.

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