Operations Specialist

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  • Full-Time
  • Milwaukee, WI
  • Job Type Details: Uplifting Impact is looking for an Operational Specialist

Operations Specialist Overview:

The Operational Specialist is a critical team member whose primary objective is to provide strong follow-through, support, and management on the execution of operational functions within the company.  The Operational Specialist requires cross-department collaboration, high attention to detail, and the skill to anticipate opportunities and challenges.

Top 5*

  1. Human Resource Operational Support
  2. Accounting Oversight
  3. Policy & Procedure
  4. IT & Systems support
  5. Office Management

*Top 5 refers to the top 5 essential duties this position is responsible for fulfilling – these are the primary items they are accountable for. This individual has complete ownership of completing, maintaining, and improving the duties in their Top 5.

Top 5 Overview:

Human Resources

  • Manage Gusto, our online team portal.  This includes making sure that all information remains up to date.
  • Onboard new team members to all internal systems
  • Support the hiring process by scheduling interviews, posting positions, and project management of candidate experience through internal checklist

Accounting Oversight

  • Prepare financial reports as requested by the executive team using Quickbooks
  • Manage accounts receivable, ensuring that all invoices have been sent and following up when clients are past due
  • Managing accounts payable is kept up to date with all vendors while also managing cash flows

Policy & Procedure

  • Creating and maintaining organizational standard operating procedures and keeping them


IT & Systems support

  • Keeping all technology platforms updated
  • Reviewing or researching new platforms when needed
  • Maintaining files/drive organization
  • Helping find efficiencies within all operating systems

Office Management

  • Making sure that all inventory is recorded correctly
  • Purchasing office supplies and additional inventory when needed

Company Expectations

  • Attend monthly all hands (team) meetings
  • Attend weekly meetings with the Administrative Director, plus for any additional collaborations
  • Anticipate and solve roadblocks
  • Proactively communicate both externally and internally
  • If capacity exists, help with or manage special projects
  • Maintain, improve, and build processes
  • Exercise mental health days or time away from the office to do what brings you joy outside the office!

Required Skills & Knowledge:

  • Fluent and strong command of the English language and grammar
  • Experience with G-Suite, MS Office, and Zoom
  • Experience with Hubspot CRM, ClickUp, Shopify, and Quick Books
  • Demonstrated ability to meet deadlines and manage multiple tasks or projects in a timely manner with constantly shifting priorities
  • Excellent communication, particularly with customer service
  • Ability to complete work independently with limited oversight
  • Minimum of 3+ years of direct operational experience or equal.


Administrative Director


$27 to start (or more, based on experience and skill level)


Paid Holidays plus free registration to the Bridge Builder Institute.


The Operations Specialist is estimated to work 32-hours per week regularly, with the ability to flex for increased hours as needed and as approved. The Operations Specialist should maintain a consistent schedule and be available for weekly team meetings while working. We operate Monday through Thursday, within the general business hours of 9am-5pm CT. We ask all staff to especially be available between 12-5pm CT for cross-team collaboration.

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