DESCRIPTION: Under the direction of the YHDP Program Manager, the YHDP case manager provides assistance to young adults seeking housing support by providing rapid rehousing rental assistance, basic needs resources, case management services, and access to specialized resources provided by various internal and external partners.
WORK SHIFT: 1 st Shift, 8am – 5pm, (some evening hours required to meet clients’ needs/availability)
SALARY: 45,000 – $50,000 per year
POSITION REQUIREMENTS
BSW or equivalent Bachelor’s level social service degree or at least three years of equivalent experience; lived experience is also valued and will be considered when selecting candidates; strong communication skills (oral and written), and working knowledge of computer software; access to a car, valid Wisconsin driver’s license and proof (and maintenance) of auto insurance; ability to climb stairs, and some lifting.
All candidates must possess knowledge of the Housing First model service provision and must be willing to practice it. They must also possess a strong understanding of youth development and issues and barriers surrounding youth homelessness. The ideal candidate will play a vital role in supporting individuals-young adults ages 18-26 years of age facing homelessness and various challenges by providing case management services, housing assistance, guidance, resources, support, advocacy, and by demonstrating the flexibility/availability to work some evening hours to meet the needs and availability of the clients.
RESPONSIBILITIES:
1. Assess the housing barriers of individuals and families experiencing homelessness to determine their housing and service needs.
2. Work cooperatively, effectively, and professionally with the internal YHDP staff, Pathfinders YHDP housing staff, Coordinated Entry, Youth Action Board, and street outreach specialists in order to coordinate services and maximize youth access to necessary resources.
3. Provide intensive and ongoing case management services to 20 participants at a time, focusing on helping participants maintaining safe and secure housing.
a. Assist participants in the development of strengths-based action plans that are individualized and client-centered and that support the youths/ development of positive connections, academic achievement, training and employment, safe and secure housing, and social and emotional well- being.
b. Employ Housing First standards and principles to ensure low-barrier access to housing.
c. Conduct weekly home visits in the participants’ apartments so that participants can work towards housing stability and toward goals they have set for themselves.
d. Serve as an ongoing liaison between participants, Pathfinder’s landlord liaison, and other team members.
e. Support participants both emotionally and physically when they’re moving in/out of apartments.
4. Increase participants’ access to mainstream community resources within the Greater Milwaukee area while working effectively with the program’s collaborative partners to ensure successful service access.
5. Maintain client records, keep accurate case notes, complete necessary client reports, and enter all data into HMIS.
6. Participate in all relevant program and agency meetings, training, and development opportunities.
7. Complete other duties/tasks as assigned.
email a cover letter and resume to niema.perkins@walkerspoint.org