Goldin Center Program Coordinator (food pantry & diaper bank)

Reports to: Goldin Center Director

Direct reports: None

Driver Status: COA vehicle(s), Personal (must have valid WI driver’s license, acceptable driving record, and adequate auto insurance)

Primary Location: Goldin Center, 2320 W Burleigh Street, Milwaukee 53206

Pay: $20.00-$24.00/hour

Mission: COA Youth & Family Centers nurtures children, supports families, and builds strong and resilient communities – one child, one family, one community at a time.

Summary

This position is a member of COA’s Goldin Center team.

This position is responsible for supporting the Goldin Center Director in all aspects of the food pantry and diaper bank as well as annual or seasonal offerings, including but not limited to Beyond the Book Bag and Summer Meals. It is a full-time (40 hours a week), year-round position and is eligible for benefits. This position includes a mix of administrative and program duties. This position requires flexibility of schedule as it includes some evening and weekend work. The Food Pantry is open Wednesday evening from 3:00 p.m. to 6:00 p.m. and every Saturday from 9:00 a.m. to noon.

Benefits include generous paid time off, health plans (medical, dental, vision), life insurance, Employee Assistance Program, 403(b) retirement plan, 11 paid holidays and a great working environment.

Main Job Responsibilities

Food Pantry

Goal: Support an efficient, well-run Food Pantry program.

• Process customer intake, data collection, data entry, record-keeping, etc. to ensure accurate and quantifiable measurement of program goals.
• Process donations which include; documentation, weighing, sorting, proper storage, proper inventory rotation, etc.
• Serve as driver for food donation pick-ups, deliver to COA sites, and assist with loading and unloading of the COA shuttle.
• Lead Wednesday pantry donations, including volunteer assignments.
• Stocking commodities on a bi-weekly basis.
• Track inventory and support Goldin Center Director with monthly commodity reporting and ordering.
• Act as Food Pantry primary opening staff during Saturday pantry hours.
• Act as Food Pantry primary opening staff during Wednesday pantry hours.

Diaper Bank

Goal: Support an efficient, well-run diaper distribution program.

• Manage customer intake, data collection, data entry, record-keeping, etc. to ensure accurate and quantifiable measurement of program goals.
• Track inventory and support Goldin Center Director with monthly reporting and ordering.
• Coordinate delivery or pick up from program partner(s).

Program Support

Goal: Provide quality FRC programs.

• Effectively support and articulate COA’s vision, mission, core programing, outcomes and impact to staff, youth, families, volunteers and community partners.
• Implement quality program activities that are inclusive, welcoming, respectful and responsive to the diversity of participants, families and community.
• Represent COA in key decision-making processes by providing program level perspective, insight into opportunities, and voice of the customer.
• Collaborate with Goldin Center Director to evaluate and develop strategies and systems to support quality community programs and services.
• Remain current with community resources in order to provide support, guidance, resources, and referrals to families.
• Create a clean, safe, comfortable, and welcoming atmosphere for visitors.
• Maintain the physical state of all program space and equipment by practicing safety, cleanliness, and inventory control. Ensure adequate supplies on hand for programs.
• Maintain a clean, safe, welcoming space in the Moody Park Pavilion during Summer Meals.

Summer Meals at Moody Park Pavilion

Goal: Support an efficient, well-run Summer Meals Program.

• Provide support to Goldin Center Director as lead for Summer Meal Program.
• Attend partner meetings as required.
• Receive meal deliveries from partner organizations.
• Coordinate weekly meal service with support from Goldin Center Director.
• Track required data; ensure daily orders are placed.
• Perform cleaning/house-keeping duties on a daily basis.

Other

Role model appropriate behavior at all times. This includes developing and maintaining appropriate professional relationships with youth, colleagues, parents, facilitators, community members, etc.

Qualifications

Education / Knowledge / Experience

• An Associate’s Degree in Human Services or related field preferred or a combination of education/experience.
• Experience and enjoyment working with community at large
• Community organizing experience a plus
• Must be computer literate: able to use Word to create, edit and format documents and flyers as well as Excel to enter in and manipulate data
• Must be at least 23 years old with valid Wisconsin driver’s license, an acceptable driving record, and automobile insurance

Skills / Personal Qualities / Attitude

• Embody COA’s mission and core values.
• High level of creativity and problem solving ability.
• Ability to create and maintain a high-level community profile. Proven ability to gain support and respect of peers and colleagues and interact effectively with individual stakeholders in a variety of roles.
• Strong youth and family management skills; familiarity with Social Emotional Learning and trauma informed care. Belief in positive child guidance and strength based family guidance and/or interaction.
• Very good organizational and administrative skills; detail oriented.
• Effective interpersonal skills to develop strong working relationships.
• Must be a self-starter, take initiative, and be able to work independently.
• Patience, positive attitude, and cultural competency.

Physical Requirements / Working Conditions

The physical requirements are:

• Ability to sit and stand for long periods of time.
• Ability to lift/move 50 pounds on a regular basis.
• Ability to push, pull and carry using arms and legs.

While performing the duties of this job, the employee is regularly required to sit and use hands to touch, handle or fell.  The employee is occasionally required to stand and reach with hands and arms.  Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

The work environment is an active environment with urban youth and families in a variety of settings.  This requires the ability to respond quickly to changing situations and be able to move around the COA site as needed.  The noise level in the work environment is usually moderate.  This position also requires evening and weekend work.

These characteristics described are representative of those an employee encounters while performing the essential job functions.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

The above is intended to describe the general content and requirements of this job. It is not meant to be construed as an exhaustive statement of duties, responsibilities or requirements. In other words, other duties as assigned.