Membership and Communications Manager
CLIENT ASSOCIATION(s): American College of Mohs Surgery, ACMS
POSITION REPORTS TO: Senior Communications & Membership Manager
DIRECT REPORTS: N/A
EMPLOYEE STATUS: Exempt, Full-time (Minimum of 37.5 hours/week)
ROLE TYPE/LEVEL: Mid Level (Non-Supervisory)
COMPANY OVERVIEW:
Executive Director, Inc. (EDI) is a leading association management company providing counsel and management for nearly 40 national and global medical, health, scientific associations and certifying bodies. Founded in 1962, our experience is key to the success of our clients. Our ability to translate depth of knowledge into client success has led to EDI managing a portfolio of clients—ranging in size from 200 to 21,000 members and certificants and growing. Client budgets range from $250,000 to multiple clients with annual budgets in excess of $10 million dollars. Learn more here: www.execinc.com/about-edi
CLIENT/DEPARTMENT OVERVIEW:
The American College of Mohs Surgery (ACMS) is a membership organization comprised of rigorously trained skin cancer and reconstructive surgeons specializing in Mohs surgery, the most effective treatment for skin cancer today. The ACMS serves as the voice of the specialty, promoting and advancing the highest standards of patient care through fellowship training, research, education and public advocacy.
JOB OVERVIEW:
This position is responsible for the management and execution of ACMS communications/public relations/marketing activities, as well as membership administration activities as related to the organizations and their strategic plans.
POSITION RESPONSIBILITIES (minimum of 37.5 hours/week):
- Manage the membership application and review process for ACMS. This includes determining membership eligibility, coordinating all materials for review by the Membership Committee, creating committee minutes and reports for the Board of Directors, and mailing new member packets.
- Guide Project Coordinator in membership dues invoicing and payments.
- Maintain iMIS membership databases with accurate membership records and committee rosters.
- Manage social media content development, scheduling, and direct messages for ACMS Implement aspects of the strategic plan as they relate to websites and social media.
- Create and manage select ACMS broadcast e-mails, advertising and promotional communication schedules.
- Serve as staff liaison to the ACMS Nominating Committee and Membership Committee.
- Lead development of the annual ACMS membership directory.
- Propose and manage other activities related to membership recruitment, retention, and benefits.
- Execute day-to-day content updates for www.mohscollege.org and manage/report search engine optimization (SEO) and analytics for all sites; work with internal staff and/or outside vendors on content/keyword/usability strategy.
- Develop and implement promotional strategies/campaigns that generate traffic to ACMS websites, including use of SEO and digital advertising campaigns
- Other duties as assigned
SKILLS AND QUALIFICATIONS:
- Experience with social media content creation and strategy
- Familiarity with WordPress and/or other website CMS platforms
- General familiarity with principles of SEO
- Experience drafting publication-ready emails and newsletters
- Familiarity with AMA and AP styles
- Customer service experience preferred
EDUCATION/EXPERIENCE:
Bachelor’s degree in a related field and at least 4 years of experience in communications, membership, customer service, or a combination of relevant experience
TRAVEL REQUIRED:
1-2 Weeks per year for annual meeting travel
WORK ENVIRONMENT:
This is a full-time position located in our office in downtown Milwaukee, WI and a minimum of two days onsite in the office (including Wednesday as an all-staff-in-office day) are a requirement of the role.
PHYSICAL REQUIREMENTS: (lifting, packaging, etc.)
Occasional lifting of 50 pounds.
ADDITIONAL INFORMATION:
Some evening and weekend work may be required to meet client needs. Attendance at the annual meeting is required.
Occasional evening conference calls-are required: